Prairie Bus Lines Limited

Negative experience: Literally put my daughter on another bus as hers was broken down and then couldn't tell me where she was or what bus she was on. For over 30m I was left to panic while being told to call 3 different numbers, all of which still couldn't tell me where my daughter is!! Unbelievably unprofessional!! Thank God I did eventually find her!!!!! DO BETTER!! These are our CHILDREN.

Negative experience: Whoever drives unit 3965 in lacombe needs to slow it down, your driver almost ran into my truck while backing into my driveway, not the first time this bus goes way to fast in this crescent

Fantastic experience: We hired Prairie Bus for our wedding shuttles. The buses were clean and on time. Our guests had a great experience. At the end of the night we had such a blast on the bus heading home and the driver was so kind!! Thank you again :)

Positive experience: Although I've never used your service, I deliver parts to your facility for maintenance of the vehicles. Richard is a great guy and anyone else I've dealt with has been friendly and professional i have no doubt that the drivers are the exact same. Keep up the great work

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ (5/5) The attentive and friendly staff of Prairie Bus Line ensured a stress-free journey, and their competitive pricing made it a fantastic value. I can't wait to book my next adventure with them!

Fantastic experience: We recently had a booking for Prairie Bus Lines for our wedding. The booking and payment were straightforward, and April promptly returned any emails and questions. Gary did a fantastic job driving; he was professional, friendly, and communicated well with us on the day. We would recommend their service to any of our family and friends, and the shuttle ensured that all of our family and friends got home safely.

Negative experience: We’ve used them twice and both times, the driver was dangerously driving all over the road and clearly over tired. They also didn’t stick to our agreement and were very hard to deal with when trying to bring understanding to the situation. Would not recommend to anyone.

Fantastic experience: Awesome place

Negative experience: We were very disappointed in Prairie Bus Lines. We ordered 3 charter busses approximately a year in advance for about 150 people. We had 50 or so kids who we had promised charter busses for our excursion, and they were all so excited! We prepaid for our busses a couple of weeks in advance and thought everything was a go. On the Wednesday prior to our Saturday trip, we were emailed informing us that they no longer had charters for us, but would be sending school busses instead. Their reasoning was that they had not enough drivers, busses needed parts, and they had other contracts. We understand that, but why take our money and then leave it to the last minute. Wednesday and Thursday resulted in hours spent on the phone searching all over Alberta trying to secure replacement charter busses for our group, which we ultimately did, though it was very difficult. I cannot review their services, as we didn't actually have them come, but we were very disappointed in the way they treated our group and for the mess that resulted by the way they handled everything. To be fair, they did refund our money promptly and didn't cause a stink about us looking elsewhere for busses. Still, we will be looking elsewhere for future bus trips. The lower price tag was not worth the stress that came from this experience.

Negative experience: disappointed in their inability to respond to my multiple inquiries

Fantastic experience: Excellent driver. We recently chartered a five day tour of the Rockies and we were lucky to have Jon C as the driver. A great person, an excellent driver and a good company to deal with. Thank you!

Positive experience: This company has improved a lot in recent time but still has a way to go. Compensation for work still needs improvement as do safety improvements like automatic stop arm cameras on buses with main highway stops both of which requires local school board cooperation.

Negative experience: Never got back to me.

Positive experience: Friendly ppl..

Fantastic experience: We chartered a bus with Prairie to shuttle guests to and from our wedding venue and were very pleased with their service.

Fantastic experience: We booked with Jon and Carrie at Prairie Bus lines to get us some charter buses for our wedding near Millet. They were both very professional and made it easy to schedule multiple buses picking up guests at different locations at separate times. Their bus drivers on the way home late at night even waited for everyone to call there Uber's and Taxi's to not have anyone just waiting out on the street. All around great business and we would book with them again whenever needed!

Fantastic experience: Was great excellent people and friendly.

Fantastic experience: Very clean

Fantastic experience: My mom works there so how can I give them a bad review

Negative experience: Their teaching methods are extremely different than my learning methods and they didn't seem interested in helping improve the experience.

Negative experience: Unbelievable safety violations this morning of November 30 2017 bus number 5513 everything from speeding in school zone to dropping children off in a line of moving traffic instead of pulling to the curb .... got to wonder if driver was late for cocktails or what ,Safety first. Do as you have been instructed in training if not you need to find another line of employment....Seriously