D2L Driver Education

Fantastic experience: Al is a fantastic driving instructor. He’s very friendly, personable, knowledgeable and provided great updates at the end of each lesson. The online course was straightforward and easy to complete. The office communication was a little lacking in clarity when emailing in with questions prior to registration, but they accommodated all requests on our registration and were prompt to respond to all inquiries.

Fantastic experience: Carl was wonderful. I would highly recommend his instructor skills.

Negative experience: My daughter took the 15 hour in class training and the 10 hour road practice. She passed her class 5 road test as well. However, they are far too greedy and asking us to take more driving lessons to get her certificate. Please don’t waste your money with d2l .

Positive experience: Our family used this company for our sons driving course and the office staff were very pleasant. The price was fare and services provided were what was advised. Reason for 3 stars was communication issues. Delays in response sometimes days when trying to book or driver showing up late 10 min sometimes and my son not getting the extended time difference and while paying hourly wasn't awesome. Overall though affordable and good small driving company.

Negative experience: I am usually not a ranter or someone to post negative things on social media but here is my rant …. To all of you families looking for drivers training for your kids, in my opinion stay far away from D2L in Red Deer. I have never been more angry and upset with a company. First of all, the communication with this company was horrible the whole time. We did the 15 hours online and the 10 hours in vehicle. My son’s instructor was horrible! My son did the full (painful) 10 hours with his instructor and apparently he still needs more hours. Now, how is this possible when he has just recently passed his drivers test and got his license??? This guy was not helpful, did not let my son ask questions and when he did ask questions the instructor was not helpful - he considered that as him not knowing and uneducated. The truth is that he is a 16 year old trying to get better and learn. His instructor told me he is not passing drivers training because of me and that I do not spend enough time driving with him in between lessons. News flash, when you work and kids do sports in the evenings how do you expect us to drive 20+ hours in between lessons, that’s why I paid a driving school to teach him!! Some kids learn better with someone other than their parents. In our case he sure didn’t learn much from this instructor. We started the horrible in vehicle process June 4th and my son has still not finished with a certificate and apparently he needs more lessons to pass drivers training and would have to pay more money. What an absolute waste of $700+ I went with this company because I bought a Norte Dame Fundraising card and there was a bit of a discount to register with them … big mistake, huge mistake! In my opinion please save your self the money and headache and just book with someone else. I would never recommend this company to anyone!