
Pro 6 Cycle

Informations sur Pro 6 Cycle
Horaire d'ouverture
- Dimanche: (closed)
- Lundi: (closed)
- Mardi: 10h-17h
- Mercredi: 10h-18h
- Jeudi: 10h-17h
- Vendredi: 10h-17h
- Samedi: 10h-15h
Service Parts Tires Gear Trackdays
Toronto's premier motorcycle maintenance, tuning and performance centre with in house dyno tuning using the latest Dynojet equipment.
Ohvale dealership.
Canada's largest and most reputable motorcycle trackday organizer.
The Canadian Dunlop motorcycle race tire distributor.
Authorized Arai fitment centre.
We carry all the name brand motorcycle parts and equipment to outfit you and your machine.
Notre commentaire de DrivingSchools.Directory sur Pro 6 Cycle :
Pro 6 Cycle est une destination de choix pour les passionnés de motos au Canada, reconnue pour son personnel compétent et accueillant qui se surpasse pour offrir un excellent service. Les clients apprécient l'assistance personnalisée et l'expertise fournies, ce qui rend chaque visite agréable comme un moment en famille.
La boutique est bien organisée, avec une sélection variée de pièces de moto, d'équipements et de services qui répondent aux besoins des motards novices comme expérimentés. De nombreux avis soulignent les tarifs abordables et le service de haute qualité, les clients exprimant leur satisfaction quant à leurs expériences d'entretien et de réparation.
Cependant, certains clients ont souligné des axes d'amélioration, notamment l'amélioration du système de réservation en ligne pour une meilleure compatibilité mobile et la nécessité d'assurer une communication cohérente avec la clientèle. Malgré ces préoccupations mineures, les retours dépassent largement les critiques, reflétant une réputation solide fondée sur la confiance, l'efficacité et une approche centrée sur le client.
Dans l'ensemble, Pro 6 Cycle est un magasin de motos fiable et apprécié qui continue de gagner la confiance des motards à travers le Canada.
Pro 6 Cycle: Des avis
Expérience fantastique: Super endroit pour acheter des pièces de moto. Des gens amicaux et expérimentés qui vous aident.
Expérience fantastique: Personnel serviable. Petit mais showroom bien organisé.
Expérience fantastique: Pro Six Cycle m'a été recommandé par un ami après avoir eu des problèmes pour démarrer la toute nouvelle Yamaha PW50 2024 de mon fils. Je n'avais reçu aucun soutien de Yamaha ou du concessionnaire et je me sentais très abattu alors que l'été était passé et que nous n'avions pas beaucoup utilisé la NOUVELLE moto, je commençais à penser que je devrais peut-être vendre la moto. J'ai envoyé un long message expliquant notre histoire au personnel de Pro Six Cycle en espérant qu'ils pourraient m'aider, car je pensais que c'était mon dernier recours. Mon expérience a largement dépassé mes attentes, le personnel a été si gentil et si serviable, je dois admettre que je me suis senti comme si je les connaissais depuis toujours, cela ressemblait vraiment à une ambiance familiale. Non seulement ils ont résolu le problème, mais ils m'ont également montré quelques astuces pour garder la moto en bon état de marche et ont vraiment pris le temps de tout passer en revue avec moi. Leur gentillesse envers moi et mon fils sera toujours gravée dans ma mémoire et je recommanderai sans hésitation Pro Six Cycle à d'autres motards. Merci à l'équipe de Pro Six Cycle, j'espère vous voir au salon de la moto !
Merci beaucoup pour votre avis, Tammy. Nous sommes toujours heureux d'aider quand nous le pouvons, et surtout lorsque de jeunes futurs cavaliers sont impliqués. Faites-nous savoir si nous pouvons vous aider davantage. Merci encore.
Expérience fantastique: Merci Pro6 et en particulier à Rob. Je suis allé pour deux casques. Rob a expliqué tous les différents fabricants et styles d'ajustement. Le premier choix était la taille parfaite. Merci !!
Expérience fantastique: Un excellent service client et des conseils ! Ils ont gagné ma fidélité à long terme !!
Expérience fantastique: Bonnes prix, excellent service. Rob saura vous aider.
Expérience fantastique: Bien organisé avec une bonne équipe de personnes. Pendant un drapeau rouge, je me brûlais sur la piste chaude et le marshal Tim était super cool et m'a apporté de l'eau pendant que j'attendais. Je reviendrai.
Expérience fantastique: Super équipe et ils feront tout ce dont vous avez besoin.
Expérience fantastique: Pas d'avis sur les journées sur circuit ? Bizarre ! Quoi qu'il en soit, ces gars sont ma deuxième famille quand il s'agit de course sur circuit. Merci de créer ces opportunités pour les pilotes et de nous traiter comme une famille. Maintenant, concernant le système de réservation, ce serait génial si la page de réservation en ligne était un peu plus adaptée aux mobiles. Bien sûr, ça fonctionne comme ça, mais vous savez, il y a toujours de la place pour l'amélioration... Continuez le bon travail !!!
Expérience fantastique: J'ai acheté une toute nouvelle Yamaha R3 2017. Je l'ai amenée ici depuis le premier jour pour des changements d'huile, de liquide de refroidissement et de liquide de frein, et la moto fonctionnait comme neuve jusqu'à ce que je la vende cette année en 2024. J'ai également commis une énorme erreur et j'ai cassé une bougie d'allumage qui aurait pu ruiner mon moteur. Pour être prudent, ils ont estimé 8 heures pour réparer (dans le pire des cas). Ils m'ont finalement facturé 2 heures et la moto fonctionnait parfaitement. J'ai aussi commandé des pièces comme un échappement, etc. et les pièces sont arrivées comme décrit et en temps opportun. Je fais confiance à ces gars à 100%.
Expérience fantastique: Première fois dans le magasin, et je peux dire que c'était une super expérience. La connaissance des vélos et la façon de traiter les clients se ressentent. Merci de m'avoir aidé avec mes problèmes de pneus et de jantes... cheers
Expérience fantastique: Je suis nouveau dans le monde de la moto et j'ai plein de questions - un ami m'a recommandé cet endroit et j'ai pris le temps de l'explorer, je suis très heureux de l'avoir fait ! Cet endroit a tout ce dont vous avez besoin, et en plus, un service client incroyable. Les deux fois où j'ai visité, j'ai travaillé avec une charmante dame nommée Trish qui m'a aidé avec tout ce dont j'avais besoin. En essayant des casques, non seulement elle connaissait bien le produit et ce qui répondait à mes besoins (tant en termes de caractéristiques que sur le plan financier), mais elle s'est aussi assurée que je paraissais aussi cool que possible et elle a veillé à me le faire savoir ! C'est effrayant d'entrer dans le monde de la moto en tant que femme, mais avoir un membre du personnel aussi incroyable qui m'a aidé, qui m'a comprise et m'a mise à l'aise fait de Pro 6 Cycle mon endroit de prédilection pour acheter mes besoins en moto. Je ne peux pas assez souligner à quel point son aide a amélioré mon expérience. Je vais dire à tous mes amis motards d'acheter et de faire entretenir leur moto ici !!
Expérience négative: Cet endroit est une arnaque. Je ne ferai plus jamais entretenir mon vélo ici !
Bonjour Rob. Nous sommes vraiment désolés d'apprendre que vous ressentez cela. Nous vous avons informé des tarifs de changement de pneus lorsque vous avez déposé vos pneus et nous avons respecté le devis. Nous vous avons également informé que nous offrons une remise sur l'installation de 25 $ par roue lorsque les pneus sont achetés chez nous.
Expérience fantastique: Bon
Merci pour votre avis. Nous sommes impatients de vous fournir vos pièces de moto et vos besoins en service à l'avenir.
Expérience fantastique: Pour les cavaliers débutants et expérimentés. Vous ne trouverez pas un personnel et des techniciens plus compétents. Ces gars peuvent vous préparer pour la piste de la bonne manière. Je me suis senti chez moi la première fois que j'y suis allé. Inutile de dire que je reviendrai chaque printemps pour un réglage.
Merci pour votre avis Benjamin. Nous apprécions la confiance que vous avez dans notre expérience et nos capacités. Amusez-vous sur la piste.
Expérience fantastique: Personnel compétent et patient, agréable à traiter, et le meilleur pour les travaux de pneus.
Merci pour votre avis Vasily. Nous avons hâte de vous fournir vos futurs besoins en pneus de moto, pièces et services.
Expérience fantastique: Un service client incroyable. Ils ont pris mon vélo le même jour où j'ai appelé concernant l'installation de mes nouveaux pneus Michelin. Le gentleman à la réception et l'autre gars, je pense que c'est le manager, étaient très gentils et polis. J'ai déposé le vélo le matin et quelques heures plus tard, ils m'ont appelé pour le récupérer. Le vélo roule bien et le technicien n'a pas endommagé mes pneus hp4. Je reviendrai pour plus de services. Merci encore les gars.
Merci pour votre avis Jorge. Nous apprécions votre confiance en nous pour votre HP4. Nous sommes impatients de vous aider avec vos futurs besoins en moto.
Expérience fantastique: After going down on the 400 after a different toronto shop disconnected my horn and charged me to fix a shaking mirror (which was not fixed at all) during their horrible dyno tuning it I took my bike to pro 6. They reconnected my horn and did what they could to repair the damage to the pedals. If you go on a Saturday you can drop in and they charged me half an hour of labour. 50$ plus tax. About 1 tenth what the other shop charged me. And ******* ruined the bike with their tune then came to my home to vandalize it a month later (they have my address). The position isn’t quite right on the pedal but they did the best they could do. The guy even cleaned my visor while I was there . They were nice and fair. Wish I’d gone here first. These guys care about your safety.
Thank you for your review Jonathan. We are happy you were pleased with the service we provided.
Expérience fantastique: Great experience with Pro 6. Thanks to Trish, who helped out with my last-minute situation. Thanks to Nittin with a warm welcome, answering my questions. Thanks to Rob for pointing out touring adventure ideas and adding in a laugh here and there. I am very happy and pleased with the overall service. Thank you, Team Pro 6 They were kind,professional, and knowledgeable.
Thank you for your review Aneika. We are always happy to help where and when we can.
Expérience fantastique: Professional, friendly, knowledgeable staff. Great service all round!!!
Thank you for your review Ash. Glad we could help and look forward to seeing you again.
Expérience fantastique: Honest, Friendly and charge you for only whats needed and not try to sell you any added services.. i have been coming here since 2012. I got 3 motorcycle shops close to my house.. but, i will travel 30 mins to this place :)
Thank you for your review Usman. We look forward to continuing our relationship. Drop in anytime and we'll make sure your tires are up to snuff.
Expérience fantastique: Nothing but good things to say about Pro6cycle. All of them are super organized, honest and professional. I have an issue with my front wheel hopping, and rather than just trying to upsell me on replacing the tire they suggest I take it to a dirt bike shop that can re-true a spoked wheel first to see if it fixes it, and if not I can come back and change the tire. They also did my brake caliper seals and have swapped tires for me in the past. Really great shop and great team all around. Shop rate is reasonable in my opinion, especially because the owner works on the bikes in the back himself, you get peace of mind any work done on your bike is going to get done properly. Appreciate you guys trying to help me troubleshoot my bike issues with so much transparency. Will be coming back in the future.
Thanks for your review Brandon. We strive to help motorcyclists in need and keep their rides safe.
Expérience fantastique: If you're actually a motorcyclist - of any kind really, but especially anything with a performance bite to it - THIS is your shop.
Thank you for your review Joshua. We look forward to continuing our long standing relationship.
Expérience fantastique: Great customer service and advice from the equipment experts
Thank you for your review. We look forward to assisting you with your future motorcycle needs.
Expérience fantastique: Amazing service from an amazing team! Purchased a Brembo Corsa Corta system based on Joe’s recommendation and what difference! Their knowledge on all things motorcycles is second to none. Thank you!
Thank you for your review Herb. We look forward to assisting you with your future motorcycle needs and continuing our long standing relationship.
Expérience fantastique: Great place for your motorcycle needs.
Thank you for your review Bernie. We look forward to assisting you with your future motorcycle needs.
Expérience fantastique: OMG, these guys are awesome. Been dealing with them for 20 plus years. Had not been for a while but they took care of me like I was family. Even called me 2 days later to get some info so they could hook me up with a rebate that was being offered. Way to go the extra mile guys!!!!
It's been a minute Ron. Nice to see you again. Thanks for your continued support over the years. Glad we can continue to provide you with the products and service you need.
Expérience fantastique: The most amazing team ever! Perfect service! You are treated like family!!!! Thanks
Thank you for your review Jacynthe. We look forward to assisting you with your future motorcycle needs.
Expérience fantastique: I have been purchasing products from Pro6 for many years (5+). Every interaction has been positive and educating no matter who was attending to me and my many questions. They are my primary go-to store for me even if I have to drive a bit for their amazing staff.
Hi Kevin. Thank you for taking time to give us a positive review. We look forward to continue providing you with quality products, information and care.
Expérience fantastique: Best shop for your bike
Thank you very much for the kind review, we're glad we could help.
Expérience fantastique: Very professional. Great customer service.
Thank you for the kind review.
Expérience fantastique: Ask for Rob. He is very knowledgeable.
Thank you for the kind review Lydia. We are pleased Rob was able to assist you.
Expérience fantastique: If you're here needing trackdays, motorcycle service, parts or riding gear congratulations you found the best with Pro6 Cycle. Simply a company of the greatest kind of people on earth!
We appreciate your kind review Joel. Thank you very much.
Expérience fantastique: Grate service. Reasonable prices. Nice selection of gear. Their per hour rate is higher than other places but they do better work then other places. It's the only place I trust with my bike And I LOVE my bike.
Thank you for taking the time to post a review. We are so pleased you had a great experience with us and we were able to meet your expectations.
Expérience négative: Send motorcycle there, asked for a charging system diagnosis as my battery was constantly getting drained. They said the diagnosis revealed that nothing was wrong and billed me $175.00. Of Course, the problem came back the next weed, I paid for nothing and I still need to get it fixed.
Hello. We are sorry to hear that your motorcycle is still having issues. We can assure you that your charging system was completely checked when your vehicle was here for this issue 9 months ago, including: stator output, battery voltage at rest, at startup, at idle and at 5,000rpm as per the manufacturers specifications. We did find your battery terminals loose, and made sure those were tight. Electrical issues are sometimes intermittent and difficult to find if there isn't a clear failure. We would be happy to look at your vehicle again to see if we can get to the source of the problem. Please feel free to contact us to make an appointment. Thank you.
Expérience fantastique: Went for track day with pro6 cycle and highly recommend this company. Very organized and very up to date with safety for the riders . Can’t say enough about the experience
Thank you for taking the time to post a review. We are so pleased you had a great experience with us and we were able to meet your expectations.
Expérience fantastique: I just had my suspension don't here at Pro6. I couldn't be any more happier with the results. I definitely feel more connected to the bike. Just like having your bike tuned I strongly recommend having these guys set up your suspension. Your riders experience will definitely be more enjoyable after these guys get their hands on your bike.
Thank you for taking the time to post a review. We are so pleased you had a great experience with us and we were able to meet your expectations.
Expérience fantastique: I wish I could give more than 5 stars!!!! This was my first time in the store and being new to the motorcycle community I had so many questions and was super confused. Then I talked to Rob and my questions all had answers, He had so much information and experience it was incredible. There was no sales pitches or pressure to buy anything. He sat there with me for hours and went through so many different options and it was just like talking to a friend. Highly recommend and will be going back!!!
Thank you for taking the time to post a review. We are so pleased you had a great experience with us and we were able to meet your expectations.
Expérience fantastique: I only write reviews if it's a completely attricious experience, or an above and beyond excellent one. This one was the latter. Rob at Pro6 is a gem. Highly recommend Pro6. And more specifically Rob. Will definitely be doing more service here.
Thank you for taking the time to post a review. We are so pleased you had a great experience with us and we were able to meet your expectations.
Expérience fantastique: Best shop in Toronto, knowledgeable staff
Thank you for taking the time to post a review. We are super happy you feel that way about us and look forward to assisting you in the future.
Expérience fantastique: Super friendly and knowledgeable staff. Nicely kept store up front. Great place!
We appreciate you taking the time to post a review. We are extremely happy we were able to satisfy your needs and expectations.
Expérience fantastique: I can't say enough great things about Rob and his team at Pro 6. Excellent service and very knowledgeable, helping every step of the way to make sure you're taken care of. No one else I trust with my VFR800
Thank you for taking the time to post a review. We are extremely happy we were able to meet your needs and expectations. We look forward to keeping your VFR working at its best.
Expérience fantastique: Picked up some new rubber yesterday! Great price and friendly service!! Thanks
Thank you for taking the time to post a review. We are very pleased we are able to meet your needs and expectations. Remember to keep it rubber side down!
Expérience fantastique: Been taking my Motorcycles to Pro 6 cycle since 2013. Great shop and top notch staff.
Thank you for taking the time to post a review. We hope to continue our relationship for at least the next 10 years!
Expérience fantastique: Deals, quality parts and services. The staff was super cool and extremely knowledgeable on street, road race and motocross bikes. Love this shop
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Expérience fantastique: They are motorcycle gods in my eyes. Super nice. Super knowledgeable about anything bikes. Joe is super buff and funny. I love this place.
Thank you very much for the kind review! We look forward to seeing you again soon.
Expérience fantastique: Joe is a stand up guy! Great prices on gear and 10/10 service. Joe even kept the store open 30 mins late to hang out and make sure I was comfortable with the purchase. All the gear is beautiful.
Thank you for the kind review Kevin. We hope you enjoy your new gear next season.
Expérience fantastique: Motul Oils Retailers
Thank you for the kind review!
Expérience négative: I’ve come by a number of times for parts inquiries, order things, etc. Gotta say, the service is sub par. Prices, especially for repairs are very high.
Thank you for taking the time to review our business. We are disappointed you were less than satisfied with our service and pricing. We would appreciate the opportunity to get more information about your experience with us. Please feel free to call the store and speak with Joe to discuss this. Kind regards. Joe
Expérience fantastique: Rob was such an amazing person. He was so patient and humble. Helped me with all my queries. Even if you are going in without the intention of buying something their customer service will make you want to purchase everything in the store. Amazing work and keep it up !! FYI their gear collection is pretty sweet too.
Thank you for taking the time to review our business and for the kind words. We look forward to seeing you again.
Expérience fantastique: Great place, super nice staff and excellent experience
Thank you for taking the time to review our business. We are very pleased you had a great experience and look forward to see you again.
Expérience fantastique: Top notch service
Thank you very much for the kind review.
Expérience fantastique: I can't gush enough about the service at Pro 6. They never let me down. I thought for sure my season had come to a premature end. Not at all, my bike is back and purring like a Kawi kitten. Thanks guys, you're the best!
Thank you very much Michelle. Hope you're enjoying your ride.
Expérience fantastique: Best shop in the GTA.
Thank you very much for the review Kevan.
Expérience négative: They are scam artists. I brought my Honda Shadow in for a safety inspection. The bike was in near mint condition and everything was working normally. I had just bought it and done a thorough inspection. Pro 6 called me and said the bike had failed. Supposedly it needed new front brake pads because they had 20% pad life remaining. They also claimed the rear brake foot lever needed to be “lubricated”, as well the front brake fluid was “dirty” and needs to be replaced. I was told it would not be expensive. When I picked up the bike, to my shock, they were charging $500 (including the safety inspection). I felt it was pretty sleazy the way they did it. The mechanic also did a poor job bleeding the brakes. He let air into the line. My front brakes would not stick even after I tried to bed them in for several days. I brought the bike back to them several days later. They said they would have a look but hinted that it’s probably a new problem which isn’t covered by warranty. The brakes were working fine before I brought the bike to pro 6. When I picked up the bike (for the second time) they tried to charge me again for the mechanics time, even though they are the ones who screwed up my brakes. They claimed the pin which pushes against the brake pad was “corroded” and he had to “clean it”. It was a blatant attempt to scam more money from me. All I needed was a safety inspection. The bike was in perfect working order. This place is untrustworthy. I won’t be going back to them and I don’t recommend this place to anyone.
Dear Mike, We do apologize once again for the oversight regarding the front brake caliper your VT1100. The mechanic failed to note that the caliper pins were corroded and after the pad change, they were pushed back and managed to seize shortly after you left the shop. At Pro 6 Cycle we stand by all our work and we always take every measure possible to ensure that all issues are resolved to the customer’s satisfaction, no matter how few and far apart. In the end we did make it right and you were not charged for the additional service. As a showing of good faith we also re-bled the brake and disassembled the brake caliper and completely cleaned all the sliding pins at no additional cost, all of which was noted on your second invoice at 100% discount, which you failed to mention in your review. We would also like to point out that at no point were you charged $500 as you claim. Your invoice was for $372 plus HST, which brings your total to $421, not $500. We do need to point out a few inaccuracies in your review. Just as with all shops, our safety inspections are charged at a flat rate, pass or fail, which is communicated to all customers. It does not matter that your bike came in “for just a safety”, it still needs to pass in order to get the certificate. Your bike is 16 years old, and certain items will exhibit normal wear in that time, so it was not “in perfect working order” as you claim, and your brakes were not “working fine”, but admittedly it needed little to pass safety. At Pro 6 Cycle we go strictly by the book when performing safety inspections and while you may have inspected the bike thoroughly prior to dropping it off, you missed several items. In your case the bike failed for multiple reasons, some of which were not serious, but required attention, nonetheless. A few minor items, like the loose clutch cable and loose throttle cables were secured at no charge, as they took only a couple of minutes to address. Your front brakes failed the inspection as the pads were at the wear limit, and we also recommended a fluid flush at the same time. While a fluid flush is not mandatory for the safety, it is recommended specially when the pads are at that level of wear, specially on a bike with only a single front disk. Your rear brake pedal pivot was also showing signs of corrosion and was not moving freely, which will fail the inspection under the ministry guidelines. You likely heard the squeaking on your initial inspection. We recommended the service, to which you agreed. We removed the pedal, cleaned the pivot, lubricated and reassembled. Please see the excerpt from the MTO document pertaining to the braking system below for reference. (a) no mechanical or structural part of the assembly shall be misaligned, badly worn, excessively scored, cracked, broken, binding, seized, disconnected or insecure; At no point did we scam or deceive you or repair anything needlessly. You were advised of the few issues that we found and agreed to have them addressed at a fair price. When you returned a few days later with an issue with the front brakes, we immediately took the bike in and spent an additional 2 hours on the bike at no additional cost to you in order to ensure that everything was safe.
Expérience fantastique: Gave them my GS500f for steering head bearings and to get some tires put on. My motorcycle needed a rear brake rotor which was back ordered until an unknown time. They suggested that they could use an aftermarket EBC rotor instead and it got me on the road far quicker and because of the long wait they even gave me a discount on the repairs. Will definitely be coming back here these guys are the real deal! Even washed my bike before returning it to me! Very nice shop to deal with and fair prices.
Thank you very much for the kind review. In these crazy times all supply chains seem to be running much slower than usual and we appreciate your patience. In this case the aftermarket rotor was the fastest option and we're naturally happy to see another rider back on their bike.
Expérience fantastique: This place is amazing! I recently got into racing motorcycles and was apprehensive about talking to people. I feel welcome here, and their staff always takes time to explain anything. I needed the suspension set up correctly on my bike and despite being in the middle their busiest time of year, they took the time to thoroughly explain how to set up motorcycle suspension. They scheduled my bike service in a very reasonable timeframe and I am extremely happy with the work they have performed. Thanks guys! @emotionpiks
Thank you very much for the kind review, we're glad we could help.
Expérience fantastique: Needed tires swapped over in a pinch. Rob, Joe and the guys in the back took GREAT care of me and got me back on the road quick. I am definitely coming back here
Thanks for the review Peter.
Expérience fantastique: Places like this make motorcycling so much more enjoyable. They got you covered from track, touring, parts, maintenance, you name it. They're showroom is getting more and more impressive everytime I walk in. Happy to support these guys.
Happy that we could help out Frankie. Thank you for the review.
Expérience fantastique: love this shop everyone is very friendly.
Thank you for the kind review Don.
Expérience fantastique: Totally reliable shop for service. High end tuning and suspension work plus good customer relations. I have put many different bikes in their hands and never been disappointed.
Thanks Ian! Look forward to continuing our long standing relationship.
Expérience fantastique: Friendly, knowledgeable staff. Performed an excellent tune on my motorcycle
Thanks for the kind review Antonio.
Expérience fantastique: Absolutely fantastic service from beginning to end. I took my downed MT07 in for the works. The team took the time to do a thorough walk through when i first brought my bike in and provided a detailed list of the work to be done. They truely did go above and beyond getting me back on the road and i am grateful. I would highly recommend their service and will be returning for any future work myself, no doubt. Once again thanks to the professional team at Pro 6 Cycle.
Thank you very much for the kind review. Dealing with crash repairs can be very stressful for a rider. We were happy to see that you came out unscathed and kept a very positive attitude. It was a pleasure to see you get back on the road.
Expérience fantastique: Great small shop with good selection of Road & Track gear.
Thank you very much Josh.
Expérience fantastique: Staff were great to work with via Instagram and on the phone. I reserved the gloves via Instagram Thursday, paid over the phone on Friday and they arrived on Monday. Wonderful customer service and I am excited to have a new pair of gloves that fit perfectly!
Thank you very much for the kind review, the pleasure was all ours.
Expérience fantastique: Great people... Happy to have a good local shop that also races
Thank you very much for the kind review.
Expérience fantastique: Always friendly and helpful
Thank you for the kind review Fenwick.
Expérience fantastique: 10-10 across the board! Awesome team, polite, friendly and super quick to deliver a safety within the day. Thank you!!
Thank you very much for the kind review Javier.
Expérience négative: I've purchased numerous items from here ranging up to $$$ helmet to slick tires, bike parts and trackday for a number of years now. Called in today to inquire about purchasing rear slick tires for upcoming race weekend. Unfortunately this time I find the person who answered a bit arrogant and condescending. I'm now put off to purchase from them. I'd rather give my business elsewhere going forward.
Hi Andrew, We're sorry if you were given the impression that our staff was being rude in any shape or form. We are the Dunlop race tire distributor for Canada and deal with racers and their race tire requests at least a dozen times a day with no issues, and we actually consider that interaction a perk at Pro 6 Cycle. In the past week our race tire inventory had fluctuated quite a bit as a result of our VIP weekend at CTMP and the subsequent CSBK race weekend. In order to confirm inventory the associate you were speaking with had to climb up a ladder to our storage area and physically locate the tire in question, just to be sure. In this particular case we believe that you may have simply mistaken his shortness of breath as a result of his climb with possible frustration, which we assure was not the case.
Expérience fantastique: Knowledgeable and insistently resourceful.
Thank you very much for the kind review Duck.
Expérience fantastique: Stopped in to by some gear. Nice place with great staff and service.
Thank you very much for the kind review, very glad that we could help.
Expérience fantastique: Best place to get any motorcycle services or upgraded.
Thank you very much for the kind review Sonny. Glad we could help.
Expérience positive: Friendly. Great atmosphere. Prices at par with others. Would recommend based on service alone
Thank you very much for the review Jack.
Expérience positive: First time there. Made a tire purchase online then pick up at store. Could be better communication between customer service and store staff. Also, rather not hear complaints from staff about their job or other coworkers.
We're very sorry that your experience at Pro 6 Cycle was not a positive one. We may be mistaken but we believe that the communication issue stemmed from an inventory error on our site which resulted in us not having a particular tire in stock. We are currently working on a new web site which hopefully will eliminate such errors. We apologize for any inconvenience.
Expérience négative: I ask them can they fix Ducati and they told me that than can do it .they hold my bike for whole day and they charge me $120+tax and they told me that they can't fix it and they told. Me to.go ducati dealership .so I will never go again thank you for wasting my time and money
Hi Tsundu, we're sorry that you were disappointment in the service you received at Pro 6 Cycle. When you arrived at our shop you presented the results of a diagnostics analysis by a Ducati dealer and asked us for a second opinion. We did inform you that our electrical diagnostics tool may return a similar response and advised you of the cost. Ultimately our diagnostics seemed to match that of the dealer. Since the issue seemed to be with the ECU, and given the incredibly low mileage on your bike, we advised that you approach the dealer or Ducati Canada in an effort see if there would be any chance of a good will warranty before you spend any additional money, especially since ECUs are quite expensive. We never told you that we could not fix the issue, we just didn't want you to needlessly spend any money before you explored other options.
Expérience fantastique: Just completed the Pro6 Track School May 30-31 at Calabogie Motorsports Park. It was a fantastic learning opportunity with personalized instruction and descriptive feedback tailored to meeting my goals. Doc rocks! His wealth of knowledge and experience helped me continue to build on my understanding of the race line, body position and riding in less than optimal conditions (9 -12 degrees on Sunday) and still learning from it all. Sheena was great with supporting the "new normal" COVID conditions and although it didn't run as per usual it was an awesome experience! Can't say enough about the experience besides, SIGN UP next year! Thanks Pro6 for making it all happen!
Thank you very much for the kind review Gregory. We're very happy that you enjoyed yourself and hope to see you track side all season. This is a great event and we always love running it.
Expérience négative: Staff very rude and unprofessional never coming back
Dear Mr. Rudman, You are correct, one of our staff was abrupt with you on our premises, and we do apologize for his tone during the brief interaction. In all fairness, I believe we need to place your experience at Pro 6 Cycle into the correct context. You arrived at Pro 6 Cycle on a very busy morning during the first Covid 19 lock down. At that time, we were operating under the mandated lock down protocols which restricted access to the shop to one customer at a time for service appointments, and curbside pick up for parts and accessories. When you arrived at the shop there were multiple customers waiting patiently outside for their turn. At that point you walked around the side of the building and walked into the service bay through the roll up doors as a mechanic was moving a motorcycle out of the shop. You walked past a clearly posted “Employees Only” sign at that door and approached another mechanic from behind as he was working on a customer’s bike, standing less than 2 feet from him, at a time when we were advised to stay 6 feet apart as per the mandate. When the mechanic stated that you should not be in the service area you ignored him and proceeded with your inquiry, at which point the mechanic demanded that you exit the premises. We want to assure you that we do not condone the mechanic’s tone and we have ensured that all the staff were reminded to always conduct themselves professionally, regardless of the circumstances. At this point however, I do need to address your part in this encounter. You entered the premises though a marked employee entrance, bypassing the store front and other customers who were patiently waiting their turn, and stood within inches of one of our employees in the middle of a Covid 19 lock down, and you ignored our initial request when you were asked to leave. We want to make it clear Mr. Rudman, that your requests are not more important than those of all the customers who were waiting patiently outside, nor are they more important than the health and safety of our employees and their families, all of which you ignored on that day.
Expérience fantastique: It's dam good guys! They have the leter class AGV,ARAI helmet and all stuffs and great deals.
Thank you very much for the kind words.
Expérience fantastique: Great service and experience!
Thank you for the kind review Roman.
Expérience fantastique: Fantastic team of people, a great shop to deal with!
Thank you for the kind review Scott.
Expérience positive: They seem like great techs. I don't think all of them are customer service savvy. . Could use better processes. They won't be my first/only choice just for the time wasted doing nothing at the shop just waiting to get a work order in.
Thank you for the review Shaival. Unfortunately you arrived at the shop at a time when we were quite busy and a little understaffed. Saturday mornings are exceptional where our "first come first serve Saturday" policy can cause an influx of customers right at start of business which may cause a delay in the processing of work orders shortly after 0900 and don't forget that the early bird does indeed get the worm. Please understand that this is by no means the norm and we usually ensure that we can process customers as quickly as possible; however, temporary staffing shortages do occasionally occur as not all situations are under our control. Ultimately, if you don't want to risk waiting in line may we suggest that you book an appointment at which point we can even process your work order prior to your arrival. We apologize for any inconvenience.
Expérience fantastique: Excellent service and extra friendly staff, James (long hair) super nice guy,and very professional Store is super clean and organized.
Thank you for the kind review. James Long Hair is his new nickname.
Expérience fantastique: Super helpful and great with customers and a very friendly place to shop
Thank you for the kind review Andrew. The pleasure was all ours.
Expérience fantastique: Great help selecting a new handlebar
Thank you for the review Gavin, glad we could help.
Expérience fantastique: PROFESSIONALS. VERY ORGANIZED. TRANSPARENT. I came on a Saturday which is a first come first serve - needed new tires and chain service. very polite and greeted everyone waiting at the doors. once inside ROB had spent some time with me answering all my questions about maintenance work. thank you for being patient with all my inquiries. came back with my rims cleaned, sprockets looking new (i thought they replaced it!), and my new Q3+s. They even had sleeves on the grips the same way auto dealers put floor mats and steering wheel covers. Thank you again for all the help and professional service! It's all about the details.
Thank you very much for the kind review Tina.
Expérience fantastique: Excellent customer service!
Thank you very much for taking the time to review our business Sandi.
Expérience fantastique: Long pending Review! I had numerous questions (In fact I still have) related to superbikes, track days, parts, upgrades etc. and this is when I visited Pro6Cycle. They not only guided me and helped me with my huge list of queries but also helped me with the right purchase specifically tailored for my needs and experience. Pro6Cycle is and will always be my Go-To place for any motorcycle work, gear and parts. Special thanks to Joe, Payam, Rob , Sandy and James who have always been there to help me out. THE BEST STAFF EVER !!
Thank you very much for the kind words Anish, glad we could help.
Expérience fantastique: Thank you everyone at Pro 6 who took time to work on my bike as well as the detailed explanation you gave me of the work that was done. I appreciate the time and care you put into working on my bike, as if it were your own. Thanks for your continued help and advice.
It was our pleasure Michael. Enjoy the ride.
Expérience fantastique: very helpful staff with great knowledge of everything they offer, great job guys , keep it up
Thank you very much for the kind review Mario, it was a pleasure.
Expérience fantastique: Staff were very helpful and happy to assist with my needs. Got a smoking deal on an Arai helmet. I'll be returning to put some fresh rubber on when the time comes. Pro 6 is the place to go if you are interested in taking your ride for a rip on the track. Lots of info on their web site for upcoming dates.
Thank you very much for the kind review Mark.
Expérience positive: After some minor difficulties dealing with pricing discrepancies, the owner personally called me back to resolve any issue I had. I’d like to thank P6C for their customer service and professionalism.
Thank you for your understanding and kind review Jonah.
Expérience fantastique: Great service and a great staff
Thank you for the kind review Lawrence.
Expérience fantastique: Amazing selection and great staff! Thanks.
Thank you for the kind words Richard.
Expérience fantastique: Take my bike here for service twice a year and their service and price is very affordable. Very friendly staff.
Thank you for taking the time to review our shop Don. Your patronage is appreciated.
Expérience fantastique: Got a great deal on a shoei helmet. Friendly staff with great quality products.
Thank you for the review Shikhar, it was a pleasure helping you.
Expérience fantastique: This has to be one of the most professional and knowledgeable motorcycle shops in Canada. If you're looking to treat your motorcycle right this is definitely the shop to do it at. Not only do they have the best prices on Dunlop tires in the country but they have some of the coolest brands I've seen, Arai, Shoei, Zin moto and even Jane motorcycle from NYC.
Expérience fantastique: The team helped a lot for gear and was very friendly, knowledgeable, and professional. I highly recommend. Great job.
Thank you very much for the kind review Florent.
Expérience fantastique: Rob was great. Got me in and out quickly and was extremely professional. Definitely the right place to go for Dunlops.
Thank you for the kind review Shane.
Expérience fantastique: Very good store with very friendly staff and very knowledgeable. Glad to have them here in Etobicoke.
Thank you for the kind words Chase.
Expérience négative: Dont bother calling these guys for a part or a quote. They will not call you back. I now deal with Bartz cycle
Hi Mark, I apologize if we failed to return a call regarding any product or service offered at Pro 6 Cycle. We deal with hundreds of inquiries per week and it's possible that something fell through the cracks while one of our counter staff left for vacation; however, this is not an excuse and we will be more diligent in such matters in the future.
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