Young Drivers of Canada

Expérience fantastique: I was a student of young drivers and was lucky enough to be placed with Mark. He was very patient, kind, and knowledgeable. If it wasn’t for him I don’t think I would have gained the confidence I needed to pass my test. Thank you Mark and Young Drivers!

Expérience négative: After Young drivers scheduled 3 lessons for my child (a few months out), they just cancelled the first one. When i called to rebook, i was told that the instructor is booking 4 months out. This is terrible service. Perhaps they should think about hiring more instructors. How is a child supposed to learn how to drive if appointments are scheduled so far apart.

Expérience négative: I was trained by YD when I was learning, and knew the difference it made to spend the extra money to put my child in this program. This location, however, did NOT deliver satisfactory results. The instructor (Frank) failed to teach my child key things, like HIGHWAY DRIVING. I contacted head office about it, speaking to Jean several times. The resolution that came back to me was the offering of additional lessons that they would charge me for, which is unacceptable, as I already paid for these lessons! My son's lessons have been finished for almost a year now, and still no appropriate solutions have been presented. If you're considering enrolling your child in Young Drivers overall, but especially at this location, I STRONGLY RECOMMEND going elsewhere instead. This place shouldn't even be allowed to operate!

Expérience négative: Lessons were ok; however they didn't communicate upfront that in order to get the certificate of completion the student needs to pass the in car lesson progress report. The report received by email from [email protected] did not mention anything about what's required to get the certificate. When I called to follow-up, I was told that the student needs to complete a 90 min lesson and evaluation for additional $150. Don't waste your money and time on YD, not worth it.

Expérience positive: This is my first review that is below a 4 star. It has been a painful 2 year process. I understand that there have been challenges with being understaffed. Nevertheless, considering what we paid and the service, and WAITING and PATIENCE we've had to go through, has been beyond my limit. We are still trying to finish lessons and testing [this experience is not COVID19 related]