Barnes Harley-Davidson

Fantastic experience: This was my 2nd time purchasing from Barnes, my purchase this time was a 2024 Softail 114 street bob & my purchase was so easy. Kate took care of all of it all the way through, Jay was great to deal with & everyone else so friendly & knowledgeable. ( my trade in pic & pic w/ Kate )

Fantastic experience: Barns did everything to get me the bike I wanted and took in my trade in no problem. Go see Dez he is the man

Fantastic experience: Sales Dez is a super nice guy, very warm and patience and professional person, that’s how I feel since the first second when I walked in the showroom. He’s a great sales who worthy of your trust

Fantastic experience: I recently purchased a brand new Fat Boy 2024 from Barnes Harley-Davidson& I would say it was one of the best experiences I’ve ever had for buying a motorcycle, Dez helped me to find the best motorcycle. Special thanks to Dez

Fantastic experience: Kate was a wonderful help and found me exactly the bike i was looking for and Jay was wonderful to work with and helped get the best financing for my new bike

Fantastic experience: When we talk about Harley, this guys are top of class. Knowledgeable mechanics and employees.

Fantastic experience: A huge shoutout to Justine in the parts dept is required. She went above and beyond in helping me figure out and locate exactly what parts I needed for my bikes year/model. Her skills are top notch. I would highly recommend you speak with her for any parts you may need. Thanks again Justine!!

Fantastic experience: Just bought a new 2024 road glide, super happy with the team at Barnes in Lanely, Dino was my sales rep and what a great guy, everyone I spoke to was kind, helpful, if you are in the market for a Harley, I highly recommend going to your local Barnes dealer, thanks everyone.

Fantastic experience: Was only looking but after talking to Dino and seeing my discount how could I not was the best experience buying a bike ever thx guys and I will bring all my friends and family to Barnes

Fantastic experience: Always a great experience at Barnes Harley-Davidson Victoria but would like to give special mention to Justine in parts. She's extremely knowledgeable in all aspects of the brand and goes the extra mile, whether it's finding the parts I'm looking for or suggesting those that I didn't think of. Thanks Justine!

Fantastic experience: Our sales person Kate was great. She was patient and informative about our options, great communication and of course very helpful. The entire team went out of their way to ensure we got what we wanted and the best deal possible. Thanks everyone!

Fantastic experience: I had very professional and friendly experience from Kate in sales.

Fantastic experience: Looking for a new bike ? Look no further than Barnes Harley Davidson Langley. Not only did I get an amazing deal but also a good time. Coffee on arrival , paper work was a breeze and met a-lot of cool people along the way. Go see Kate the sales rep for a No BS purchase.

Fantastic experience: Kate, Ian and Jay made the purchase of my first Harley Davidson exceptionally smooth! Great staff, great shop with excellent and personable mechanics. LOVING my ride. Thanks all!!!

Negative experience: I bought a 2022 Harley Davidson fat boy model for 29,000 and then added stages 1 and 2 for a total of 5,000. So I've invested 34,000 into my Harley Davidson motorcycle. I decided to trade it in at barnes Harley Davidson on a 2018 street glide bike. I was totally insulted when they valued my 34,000 dollar bike at around 16,000 and expected me to cough up another 8,000 to trade my bike for a bike that was 4 years older and more km's. My whole point is to warn other people interested in buying a Harley Davidson that if you do buy one they obviously don't hold there value or the dealers are just trying to take advantage of there customers. My point is buyer beware when buying anything from Harley Davidson or their dealers .

Fantastic experience: Outstanding Service at Barnes Harley Davidson! I had an exceptional experience at Barnes Harley Davidson, and I can’t recommend them enough! Cassie in the Parts Department was amazing—10/10! She went above and beyond my expectations, working tirelessly to ensure I received all my parts as quickly as possible. I can't thank her enough for her dedication and support! I also want to give a shoutout to Max in the Service Department. Service was exceptional; Incredibly knowledgeable and accommodating, making the whole process smooth and stress-free. If you're in need of parts or service for your Harley, look no further than Barnes Harley Davidson! Amazing team!

Fantastic experience: Great non-pressure buying experience, I'm a very happy customer

Fantastic experience: Helpful and friendly staff and a great selection of used and new bikes

Fantastic experience: This shop was amazing...I was in the road and scheduled an oil change then promptly caught a nail at the end of the day...they had me back on the road the next morning...wish my local dealer had that mentality!

Fantastic experience: This location was a pleasure to work with The people were professional and helpful I took my time and asked many questions that were important for my selection process to choice the right bike

Fantastic experience: Had an awesome experience dealing with the parts staff, Corey and Kabir were able to help make a deal on a good stack of parts!

Fantastic experience: Staff was extremely helpful. They went above and beyond to make my experience enjoyable and supported every step of the way. Thank you!

Positive experience: It’s honestly a really nice building and location, most who work there could give 2 rips about you. Would easily be a 5* if the staff were more friendly. I’ve never used their service department so I can’t speak to that.

Fantastic experience: Colin helped me choose a perfect bike for me. As a woman, it can be difficult to find someone you can trust to help you with motorcycle. He was honest and genuine with answering my questions. He took the time to answer all of my questions and made me feel at ease, he was not pushy, not pretentious and knowledgeable. The staff were friendly and knowledgeable. From cashier, to the people behind the service and parts department , they are reliable and operate with integrity.

Fantastic experience: Had my Roadking in for service today and would like to send a big thank you to Max and Mike for the excellent service and advice on maintaining my bike.

Negative experience: Just purchased a 23 street glide last year. The day I took it home I had issues with the clutch / gears, it would not go into neutral while I was at a light. I had mentioned it to my salesman he told me to bring it in. I did not bring it in cuz I felt it wasn’t too serious at the time and I wanted to enjoy the riding season. Beginning of this season I needed the fluids changed so I contacted service to pick up my bike. I had some issues with battery in the off season as well. When my bike was completed I didn’t understand why I paid $290 to diagnose my clutch gear issue(warranty should of covered that), the issue with the battery was covered under warranty but I don’t understand why I was billed .5 hours to install my seat when the battery is under the seat. I could have installed the seat myself and saved $85. Does charge apply to anyone that has a battery issue? I removed my own seat to try and trickle charge the battery. When they picked up my bike that seat was already removed so did I save .5h $85 there??

Negative experience: Worst double standard dealership ever!! I had a deal on a 24 cvo st and the sales manager quit and the rest of them won't honer the price!! Even tho I have sent them several customers who purchased bikes and I bought my last bike and thousands of dollars in gear there. They also screwed me on these sale of my last bike and scratched the paint. It took 3 months to sort of paint correction from them after I told them DONT WASH MY BIKE!! THE GUY USED A RAG FROM THE MOTOR AND THEN PUT IT ON MY SADDLEBAG PAINT!! DONT BUY A BIKE FRON THEM GO TO TREV DEELY OR MOUNTAINVIEW!!!

Negative experience: I purchased a bike off the lot at the end of March last year. It turned out to be a lemon with illegal mods. They wouldn't give me my money back while under warranty. They've had the bike since June 2023. I missed my riding season on it last year, and so far this year. They've given the runaround the whole time. I just want my money back! Full story on Bike life Facebook page!

Fantastic experience: I recently had the pleasure of purchasing a pair of boots from Karsen Tielen at Harley Davidson, and I must say, it was an exceptional experience from start to finish. Karsen's professionalism and knowledge of the products truly stood out. SHe took the time to understand my preferences and helped me find the perfect pair of boots that not only fit comfortably but also matched my style perfectly. Her friendly demeanor and genuine enthusiasm made the entire shopping process enjoyable. I highly recommend Karsen to anyone in search of top-notch service and quality products at Harley Davidson. Thank you, Karsen, for your outstanding assistance!

Negative experience: I don't like giving bad reviews but i, and a number of my friends have had problems with barnes. The sales people are great and they'll give you a good deal but the service department is a nightmare. They screwed up some electrical work on my brand new bike and after months of trying to get them to fix it I ended up taking it to trev's where they fixed it properly. Also I wanted to cancel my extended warranty and get a refund for the balance which would have been about $1,000. After a year of trying to get them to cancel it properly so I can get the refund I gave up. They were completely incompetent when it came to that. It cost me $1,000 but I just couldn't take the aggravation anymore

Fantastic experience: Kate's outstanding performance during my recent visit to the dealership left a lasting impression. As someone with zero knowledge about the CVO Road Glide, I was initially apprehensive about making the switch from my current Street Glide. However, Kate's expertise and genuine concern for my needs quickly put me at ease. Instead of bombarding me with technical specifications or overwhelming me with options, she took the time to understand my concerns and priorities. One of the biggest obstacles for me was the uncertainty about whether I would enjoy riding the Road Glide. Sensing this, Kate wasted no time in addressing it. Within minutes of our conversation, she had me seated on a bike, ready to hit the road. What's more, she graciously allowed my partner to accompany me! But it wasn't just Kate's efficiency that impressed me; it was her genuine warmth and personalized approach. Despite the busy showroom floor, she made me feel like I was her top priority, taking the time to answer all of my questions and address any concerns I had. Her level of respect and attentiveness was truly remarkable and set her apart from other salespeople I've encountered in the past. Furthermore, I was pleasantly surprised by the exceptional service provided by Sanjay, the sales manager. Not only did he ensure that all my needs were met, but he also went above and beyond to exceed my expectations. His dedication to customer satisfaction was evident in every interaction, reinforcing the dealership's commitment to excellence. In sum, Kate's professionalism/product knowledge and Sanjay's exemplary leadership transformed my buying experience with Harley.

Fantastic experience: Excellent return experience. My purchased heated vest was missing a charger cable. With no question a new vest was ordered and received. Thanks Avery W

Fantastic experience: Kate at Barnes is great! The purchase and everything was really easy and she followed up above and beyond. She’s friendly and approachable which is appreciated, as this hasn’t always been my experience in purchasing vehicles. Everyone there was really nice and helpful. Thanks to Kate and everyone involved :)

Fantastic experience: I highly recomend buying your Harley Davidson from Barnes Langley, I was treated with great service, given the full tour and everything was explanied well and in detail. Great location, friendly staff ***** 5 stars!

Fantastic experience: As a person that lives in yaletown, you would think that the Harley Davidson tree Vancouver location would be the store to go to, well let me tell you it is not, I had the most horrible experience and service there. However a few friends have suggested to go to the store Barnes Harley-Davidson instead even that it is in Langley, I had the most wonderful experience, ordering a pair of boots for my husband. The manager Karsen, was fantastic, from the minute I got on the phone with her the experience was unbelievable, she was efficient, nice and wonderful to deal with. Originally they didn’t have the boots size I was looking for but that wasn’t an issue for Karsen, as she went above and beyond, checked their other store in Kamloops and she placed an order from them to sent it to her so that I can pick them up, she also set the order on rush (which it was so nice of her to do so and not expected as I know how crazy the holidays can be with delivery’s) to get them in so I can give them to my husband for Christmas, it was a Christmas miracle thank you Karsen for the wonderful attention. Totally recommend this store to go buy anything to you (motorcycle/harley Davidson) related in the whole lower mainland.

Fantastic experience: Title: "Outstanding Service from Sunny at Barnes Harley Davidson Langley!" Review: I recently had the pleasure of working with Sunny, the service manager at Barnes Harley-Davidson Langley, and I must say that his service truly exceeded my expectations. From the moment I walked in, Sunny greeted me with a warm smile and made me feel welcome. Sunny's knowledge and expertise were evident throughout the entire process. He patiently listened to all my service needs and upgrades, and provided valuable insights and recommendations that perfectly suited my requirements. He went above and beyond to ensure that I was fully satisfied with every aspect of the service. Not only did Sunny demonstrate exceptional professionalism, but he also showed genuine care and concern for my overall experience. He promptly addressed any questions or concerns I had, and even took the time to explain some technical details in a way that was easy for me to understand. The level of customer service provided by Sunny was truly outstanding. It's clear that he takes great pride in his work and genuinely values his customers. I left Barnes Harley-Davidson Langley feeling not only satisfied with the service I received, but also confident that I had made the right choice by choosing them for all my future service needs and upgrades. I highly recommend Sunny and Barnes Harley-Davidson Langley to anyone in need of top-notch service. You can trust that you'll be in good hands with Sunny's expertise and dedication. Thank you, Sunny, for going above and beyond to ensure an excellent customer experience! Remember, a well-written review like this will not only acknowledge Sunny's exceptional service but also help others in their decision-making process. thank you Rick G.

Positive experience: Awesome inventory however couldn't find the sizes I was looking for and was there for 45 minutes and didn't get asked once by staff if I needed help. Clean store and has most of all your HD needs.

Fantastic experience: No pressure here. Proffesional, well informed service. I bought a used bike... the oldest and cheapest bike on the lot. Yet they still treated me like royalty. From sales to shop. Thank you.

Fantastic experience: A great dealership experience. All staff were friendly and very approachable. Ajay was my sales rep. You won’t be disappointed with him. Knowledgeable, pleasant and a great ambassador of Barnes Langley.

Negative experience: Was prepared to buy a new bike that day I walked in. Walked around for 20 min and all staff was sitting around gabbing and got no service. When I finally asked for help the sales guy quickly dismissed me to go chat with his buddy who walked in. Only reason I gave you 2 stars was as I walked out a female sales staff noticed my frustrations and tried to assist. Wish I went to her first. left and went to Harley in Burnaby and was treated great by the staff and even took a couple bikes for a test ride..

Fantastic experience: Shout out to Kabir in parts who helped me build my dream bike. I couldn’t of done it without him. 2023 Road Glide ST Stage 2 Ohlins & Legends Suspension And lots of other goodies.

Fantastic experience: I definitely had a lot of questions and Ajay was a huge help with making the decision on which bike to go with. I would definitely recommend reaching out to him if you in the market for a bike.

Negative experience: Extremely disappointed. My uncle is a regular here and today they lost a customer. After paying for his purchase, he went to his vehicle, within seconds he realized he left his wallet at the counter. He went back inside and it wasnt there. Zero efforts from any of the staff to help him. It all happened within 2 mins. Honestly we even have suspicions that the teller stole it because no one else was around the area at the time of him paying. Most people have the kindness to say “sir you left your wallet!” Can’t believe the unprofessional, childish behaviour.

Positive experience: The sales staff was friendly and communicative, but the clothing section left something to be desired. I like to get a shirt with the name of the dealership on the back when I visit a store. Barnes only had about 4 or 5 shirts with their name on the back and they were all black. I don't know about all y'all, but I already have plenty of black shirts. They were also out of 2xl in most of the shirts they had, with or without logos on the back. They had a good inventory of bikes inside and outside. If you are in the area you should definitely drop in. Like I said, the staff is friendly and helpful.

Fantastic experience: Had a fantastic experience here buying my second bike, a 2014 Triumph Rocket III Roadster in great shape and with super low kms. Ryan was extremely helpful—always answering questions and making sure I had all the information I needed to make an informed choice instead of trying to push a sale. Sanjay was really helpful as well once I’d actually committed to purchasing the bike and sat down with him to make the transaction. Easiest experience I’ve ever had buying a vehicle. Can’t recommend this place enough.

Fantastic experience: Working with AJ was a absolute pleasure! AJ is extremely patient, I never felt pressured to make a decision, and most importantly, a professional- who knows the bike business inside and out. The buying process of my bike took about 6- weeks. The best part- AJ stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you go down and see AJ if you are considering buying a new or previously owned motorcycle

Negative experience: Focus is on shirts and new bikes. The LOOK seems to be the big thing for them. Had an appointment to see a used machine. It had a dead battery and parts missing. Couldn’t hear it or ride it WITH AN APPOINTMENT The fellow we dealt with didn’t know much about anything. After having no joy, I quizzed him on wether or not the bike had summer air in the tires or winter air still…he said he’d have to ask the mechanics Stick to selling shirts pal.

Fantastic experience: I recently purchased Fat Boy from Barnes. Very happy with my purchase. Thx to Ajay and Sanjay Sharma who made the purchase process simple and quicker.

Fantastic experience: I had a great experience at Barnes Harley-Davidson. Found the exact bike I wanted with excellent customer service. Special thanks To Ajay, for helping me out with my purchase of my new bike. Also finance department, and part and services. Very responsive when I had a question. Excellent communication. Great service, very professional. I would Highly recommend visiting this dealership for your next bike purchase.

Fantastic experience: Sales and parts department very pleasant great to deal with I purchase 2 bikes going in for my 3

Positive experience: They have good collection of gears and bikes but 4 stars for the service side, took way longer than they first told me it will take (like 2 hours more than estimated) and charges are a bit too high. But overall good store to visit.

Fantastic experience: Happy, no, ecstatic to say I bought a 2023 Street Bob from Barnes HD. Ajay worked with me all day, took the best care of me and made sure I was getting the deal I wanted. Ajay wasn't pushy, is super friendly and has a wealth of knowledge. Thank you Ajay for being there when I walked in!! Ian, the manager at Barnes is also a diamond! He made sure I understood all the numbers, got me a good deal and had the bike ready for me to ride away the same day. Ian is great to work with and so professional while making you feel comfortable. I highly reccomend Ajay and Ian to work with if you're in the market. Ian and Ajay introduced me to everyone at Barnes, I got to ring the bell and they helped me out with a couple of freebies! Thanks again Ajay, Ian and the fam at Barnes. I'll see you soon for parts

Fantastic experience: Sunny, the service manager, was brilliant to deal with. I’m a newcomer to BC and had tried to land my BMW with High Road Langley, who clearly need to take some customer service skills from this dealership. Daniel, their service manager was more interested in trying to tell me how my bike would arrive damaged and they’d need to do a $100 inspection on my bike. Despite explaining to him that my bike was fully insured, and was being brought out in its own trailer, he still tried to insist I pay something. Sunny, on the other hand, was a breeze to deal with and simply asked if I’d be there when the bike was being wheeled off the trailer! THANK YOU SUNNY.

Fantastic experience: Very good experience buying my bike here. Had a hiccup with the deal and ended up talking to GM who made it right. Excellent staff here and excellent selection of Harley products. Shout out to Mike Brown and Ajay. If you have any trouble, talk to these guys. I'll definitely be back.

Negative experience: Bought a new bike. They seem to care less once u sign the papers. We made a plan for me to pick up the bike in the morning so i can avoid the traffic. Once i got there in the morning they tell me its not ready til afternoon. Wasted 4hrs of my day. All was said was "oops sorry". They also didnt give me any option to opt out of the extended warranty. I said i didnt want it but they told me its part of the financing deal. When i asked my friend who bought a bike from them a few weeks before he told me he didnt need to get the extended warranty so it sounds like they lied to me about it. So watch out for that

Negative experience: Parts department used to be good, recently they have really dropped the ball. And don't even get me started about their service dept. I wonder if they are 1st graders with fisher price tools... I wouldn't spend a dollar at Barnes, even if it was a free buck.

Fantastic experience: Bought 2023 Fat Bob 114 last week from Barnes HD. I went in to buy used 2021 forty eight,they showed it to me but used motorcycle market being up the roof right now wasn’t making me happy.Then Ajay showed me few bikes and Ryan set me up for test drives, I took about 4 bikes for test drive and they were more than happy to cater my needs.Buying my first Harley was a special moment for me so Ajay,Ryan & Sanjay all of them made it extra special for me.Finally Ajay helped me choose the bike I have always wanted and Sanjay made sure the deal went smoothly handling all the paperwork and getting me the best deal ever. I will be definitely coming back to this place for future business.If you are a looking for a motorcycle and you are new and confused just give these guys a chance they will take good care of you. Thanks !

Negative experience: I have visited this place last year to purchase my first motorcycle in Canada. The customer service team is good but the finance team are the worst. I had all conversation with the sales team and went to finance persons office. I told him I’ll do more than half down and the rest on finance and my credit was more than 700 at that time with just one remark of late payment. The guy starts with saying it’s hard to get the finance and give me a lecture saying that the motorcycle is just luxury purchase and one don’t need them( Says the guy who drives an SUV and a Harley probably) i was hurt as it was my favourite motorcycle and I left the place, After two days they call me saying they will get me finance from another company and offers me a crazy interest rate where I pay an extra 10k for the finance Amount after doing the half down payment. I told them I don’t want to go with them anymore and went with a triumph and ended up selling my car and my motorcycle is the only means of transportation now and I love it. Just wanted to say to them that, It would have been better if you can understand the love the rider have towards a motorcycle and treat it with respect instead of speaking nonsense about there interest.

Fantastic experience: Omg where do I start. Well the atmosphere is amazing and the sales team is so helpful. Aj hooked me up with my new fast johnnie. Sent him a txt with bike I wanted he replied right away got the job done. Huge thank you to aj and hd

Fantastic experience: Don’t even know where to begin, so I’ll start with saying thank you to everyone at Barnes Langley who helped me purchase my first bike! But most importantly, thank you to Ajay Bali! I am sure I was one of the most impatient, annoying, nightmare of a customer that’s he’s ever had… Regardless of such, he assisted me through every step of the way. He was available for my endless inquiries via text/call, and never once made me feel like the giant nuisance I was! The communication, efficiency, and overall experience to make this happen was all thanks to him. Couldn’t be happier with who I had in my corner, when purchasing my first ever Harley go see Ajay ya’ll, nothing but phenomenal!

Negative experience: Literally could not express how TERRIBLE the service dept and parts dept are for customer service. Wouldn’t waste my time or any money at this dealership. Service denied a legit receipt and said that what I was going in for wasn’t paid for and made up “fake” invoices trying to say the service my bike needed hadn't been paid for- even though I had a cardholder copy. Then called for parts and the guy didn’t want to give his time of day to help me out with the part I needed. What kind of people do you hire He barely answered, didn’t give me part numbers, and legit quoted me for I don’t know what… waste of time. Go to mountain view or Trev deely.

Fantastic experience: Anyone looking to buy a motorcycle go see Ajay. Very patience, knowledgeable about bikes He can get you a great deal along with all the knowledge you need about your bike . Easy to talk i would definitely recommend him for best experience Thank you Ajay for your help.

Fantastic experience: Excellent experience working with Kate at Barnes. Traded in my sportster for a 2022 Street Bob. She made the whole transition seamless and fun. I highly recommend Kate to everyone, she knows her stuff and easy to work with. Thanks for making me part of the Barnes family. I will be back!

Fantastic experience: I bought my first bike last July. Kate made the process very much smoother! I went in on Saturday & had my Sporty approved on Monday! I’d always recommend Kate to anyone who’s looking out for their first bike or no matter what. Cheers Kate!

Fantastic experience: Dropped in to chat with the hog chapter and check the merch. Talked to Todd in parts and told him I had left my molded earplugs at home. He promptly went into the back and got me some temporary ones: what great service! Thanks again Todd!

Fantastic experience: I came in the other day looking to buy some shorter license plate screws and the guy hooked me up with a set from the bin on the house. I didn’t buy my bike here, don’t even have a Harley but they still gave great service. Didn’t get his name but I appreciate him!

Fantastic experience: Had a great experience getting into my bike, Kate was my salesperson she is knowledgeable and went out of her way to get me into the bike I was looking for. So happy with the service I’d never go anywhere else again!!

Fantastic experience: Got my first ever bike the other day at Barnes. Kate was deadly and works hard for you to have a great experience.. will definitely be back next time when I upgrade!

Fantastic experience: I was dealing with Waylon in the parts department over a issue that I had for almost two and a half years and when I went to deal with Waylon because I was having no luck with other dealers he excelled beyond my belief he did a lot of digging and found out that there was a problem with my seat. It was also a recall that nobody else could find out about and he took care of it promptly and sent me my seat and I returned the other one. I would be more than happy to deal with this person anytime in the future. Thanks Waylon I appreciate your customer service.

Fantastic experience: Kate & the Team at Barnes HD are amazing! From the moment my husband and I walked in “just looking”, to a few weeks later when we pulled the trigger and rode outta there on two bikes, Kate was there every step of the way! She worked tirelessly to find the perfect “matching” his and her Harleys for us and made the whole process so easy. Her knowledge and love for Harleys shines so bright and her care for her customers is evident! Thanks Kate & Team!!

Fantastic experience: My husband and I just purchased a 2023 Street Glide. AJay our sales rep was absolutely amazing from start to finish. He was well informed and made us feel extremely comfortable with our decision. Thank you AJay!!!

Fantastic experience: Awesome dealership. Bought my first motorcycle through Barnes. The experience was great & fun. Staff were knowledgeable & endeavored to answer any questions that were related. After purchasing the motorcycle Harley Davidson has a custom to welcome new customers, but ill leave that for you to discover. I was showed around the dealership & it was well presented. I'll be a returning customer.

Fantastic experience: I recently acquired a 2017 Lowrider S, a mate to my 2016 Identical Beast thanks to Kate Bennett at Barnes. She knew I wanted another one and politely reminded me without pressure when they would come available until the timing was right for me. She’s professional, courteous and knowledgeable from a whole lotta seat team herself riding year around. Not only is she dedicated to the lifestyle herself but intently focused on genuinely providing the right motorcycle for every customer who chooses to work with her on their new or used bike. 5 star all the way around. Thanks @k8bennett

Fantastic experience: As soon as I heard the news that Waylon & Dylan are leaving Barnes I was pretty bummed. I have bought 3 HD @ Barnes and all of the parts was purchased through Waylon or Dylan. This father and son duo always goes above and beyond of the need of customers. They will be truly missed. Barnes should have a offer more $$$ for them to stay lol. Good luck Waylon & Dylan!!!

Fantastic experience: I had the pleasure of dealing with Kate regarding a new motorcycle. It is a really hard decision to make but she made it stress free during the whole process. She is definitely a no pressure sales person and I highly recommend dealing with her.

Fantastic experience: I had a good deal with this man, AJAY BALI. He is very reliable and genuine person. He will give you a good deal depending on your budget and the bike that you want. If I could give him a 100 star I will definitely do that. Easy to talk to. I would highly recommend him.

Fantastic experience: This is the place for any and all Harley Davidson needs. If you’re looking for a new bike or even a Dixxon flannel go speak with Ajay. A true gentlemen who really cares about making your experience weither it’s your first time there or hundredth time truly memorable. Thanks Ajay

Negative experience: Bought a electraglide from this store after they tried to sell me the wrong bike initially. Then to rectify there unbelievable mistake they offered me certain extras. Then waited 3 months and 8000 dollars worth of payments later; because they lost it, before I finally received it. When I received my bike finally it was on the back of a pick up( backwards) and caked with mud ( after all it is winter) all the way from Kamloops. I am not a very happy first time buyer. Will not suggest this store to anyone

Positive experience: 32k major service done on a 2021 FLHT 128ci Stage IV. All's well except.... Service Advisor There should be absolutely NO reason for the bike to leave service with the bottom of engine (bottom of case, wiring & connectors, oil cooling fan, various shrouds) soaked in motor oil when they pulled the oil filter. Your techs know how to pull an oil filter without a drop hitting the motor, if they made a mistake and oil did find it's way underneath, they should have checked and cleaned the components spotless. Sloppy. Upside, bike was done on time.

Fantastic experience: When I visited HD dealership, Ajay immediately greeted me with a smile. He was very knowledgable, professional, and answered all my questions. I was happy because he did his best to secure my bike and delivered it to my house way sooner than I had expected. Thx Ajay!

Positive experience: We we’re looking for a Royal Star to replace my wife’s older Goldwing. Barnes had one with higher kms but in our price range. Ajay was easy to talk to and when we arrived from out of town, he had the bike ready for us to test drive and helped the buying process go smoothly.

Fantastic experience: Had an amazing experience at Barnes Harley Davidson. The whole team was great however my sales rep Ajay made the entire experience even better! He was knowledgeable, patient, caring and most of all was incredible to work with. The sales manager Sanjay and GM Mike Brown made the deal even smoother. Thank you Ajay, you superceded all of my expectations and I will definitely be servicing and buying parts from Barnes.. watch out for all the referrals!

Fantastic experience: I bought a 2011 Road Glide today. From start to finish it was a great experience. Thank you to my Salesman Ajay and the team at Barnes HD Langley.

Fantastic experience: Just bought a bike. Ajay and Sanjay were great to work with. The whole team made the experience great. I came in around Christmas to browse did a follow up look see early February and pulled the trigger last week. Everything was handled from insurance to a pre pickup wash.

Fantastic experience: Ajay sold me a pre-owned Street Glide Special. Ajay was awesome from the beginning, greeting me when I arrived, answered a ton of questions with no pressure at all. Everything went pretty smoothly with the purchase working with Sanjay. A shout out to Mike Brown and the whole team, made me feel welcomed!

Fantastic experience: Bought my second Harley From Barnes in Langley. Could not be any happier. My go to person was and will always be Kate. She is absolutely amazing, responsive, friendly and helps you get what you really love! Everyone is super friendly and helpful at Barnes in Langley! Dylan in Parts, Sanjay the sales & business manager, Erin the sales & business manager and everyone else were great! Thank you all!

Fantastic experience: I just purchased a new 2023 road glide through Ajay Bali. He was great, he helped me find exactly what I was looking for, and was very helpful throughout the process of getting my dream bike. Would highly recommend coming to see him and the Barnes team if you’re thinking about purchasing a new Harley.

Fantastic experience: Like to thank AJAY BALI, sales rep for his super service. Greeted with a smile and no pressure....got an Ultra Classic, and a super deal....... Thanks to Ajay, Ian & Waylon

Negative experience: The truth is as soon as Barnes got the money for the bike and the paper work was signed the customer service dropped, communication stopped. Their words went from 'Brother! what can i do?' to 'I am busy.' Best thing I did was ride away to another dealership.

Fantastic experience: I love Barnes! I was approached by Ajay who was extremely friendly and wasn’t pushy at all. He asked a few questions and found just the bike I was looking for. I’m a first time rider so I needed the assurances of the Barnes reputation. “Complete transparency” as Ajay says. My experience with Barnes was terrific and I would recommend to everyone.

Fantastic experience: I have been looking for a V-Rod Muscle for about a Year now. I met Ajay at Barnes who took on the task for finding me what I wanted. He kept me in the loop even when there was nothing available making me feel he wasn't giving up. After a 6 month wait, he found me the exact bike I was looking for! The team experience was amazing at Barnes with a Poker run they do for everyone who buys a bike. This is not my first experience at Barnes and as expected the team there is exceptional. Thank You Ajay as you are amazing at your craft, your patience and attention are top notch. You made the experience a pleasure!

Fantastic experience: Went out shopping for a specific range of Street Glide to fit my budget. While talking with Ajay in the showroom, we literally tripped over the bike for me. Ajay was quick to respond to my questions in person and by text. Ajay kept me in the loop while we made this bike mine. Over all, this sales team was pleasant to work with and my purchase process was a lot of fun. The dealership Poker Run and Bell Ringing as part of picking up my bike will be a long time memory. Thanks Barnes Langley Crew!!

Fantastic experience: Bought my first cruiser from Barnes yesterday. I love how they had off brand budget conscious options for newer riders to get into the cruiser scene. Will definitely be coming back here when it's time to upgrade to something bigger. Shout out to Ajay for helping me get set up on a bike that suited my needs and my budget! Was treated well by all staff I interacted with, was an overall easy and fun experience!

Fantastic experience: I purchased a 21 Ultra Limited on line. I always hated the dealership experience. Ajay was excellent. He answered of all my questions and was quick to solve any issues. Made me feel at home. All the staff was amazing and knowledgable. Service was right there to answer my questions and was quick in and out of the shop. Go see these guys!

Negative experience: I paid and ordered a clutch master cylinder and waited over 3 months for it. Still isn’t showed up. I called Courtney motor sports and they had it in in less then two weeks and cost less. Shop at Courtney motor sports

Fantastic experience: I’ve bought a couple bikes over the last couple years from Barnes Langley, always great sales staff and always a great no BS experience. Just picked up another bike yesterday from Ajay, I am very happy with the deal that was made and would highly recommend seeking him out as a salesman when you walk through the door.

Fantastic experience: Went into Barnes to "just look " and then we met Ajay .... long story short , my honey upgraded her ride and I couldn't be happier for her . Big thanks to Ajay and the rest of the staff , what an awesome crew .

Fantastic experience: Big thanks to Ajay from Barnes HD, who helped me purchase my new street glide special. Super helpful and friendly. From the first time I met him, he already treated me like a family. Also, thanks to Erin to prepare all the paperwork in a timed manner for smooth transactions. Strongly recommend to look for Ajay for your next HD motorcycle. Also wanted to say thank you to Dylan from parts department, gave me a good deal on J&H exhaust. Although I live in Richmond, but I'll definitely going back to Barnes HD for parts and service in the future. Worth the drive/ride and time.

Fantastic experience: Came from Saskatchewan for family and holidays. Always visit Barnes HD while in town. Met Ajay in store, he showed me around and I fell in love with my new bike!! Top notch advice and friendly service. Always a pleasure. Thank you Ajay!! Ride on!

Fantastic experience: I've always enjoyed going to Barnes as they have the biggest variety of Harleys. Very professional and courteous bunch of people. In my last interaction, I worked with Ajay in Sales. He was super helpful and gave me a great deal. Working with him, my trust in Barnes as a trustworthy place has increased multifolds. Managers Ian and Sanjay were great to work with as well. Definitely a must visit if you're looking to buy a new or a pre-owned Harley. The entire Barnes team makes the entire process hassle-free.