
City Driving School / Auto-École Cité - Montreal

Information about City Driving School / Auto-École Cité - Montreal
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City Driving School, family trusted since 1958, offers the best value, service and quality driving lessons in Montreal. Call 514.738.2211. 6 months to pay, interest free. Money back guarantee if not fully satisfied.
City Driving School / Auto-École Cité - Montreal: Reviews
Fantastic experience: I highly recommend City Driving School / Auto-École Cité. My experience was fantastic, and I passed all my tests to obtain my permit on the first try. As an anxious novice driver with limited opportunities to practice at home, it took me some time to build the confidence and skills needed to drive. I appreciated that the school offered extra practice sessions to reinforce my driving skills and to address my weaknesses. After several years, I finally mustered the courage to take the car exam, and I was impressed by how organized the school was; they were even able to locate my file without any issues. . My interactions with the teachers and staff were always professional and respectful. I particularly liked how responsive Tom was when it came to scheduling lessons (his schedule get full quite quickly so one needs to be organized and patient); he truly cares about his students. The online platform and additional resources provided, the bilingual (French or English option), along with the school's convenient location near the Snowdon metro, were also great benefits. After a few months of driving on my own, I still remember Tom emphasizing the importance of being a defensive driver. I would recommend this school to anyone. To Tom: my kids were thrilled to see me driving, and I appreciate all the advice you gave me about transitioning to driving with a car full of excited children. I look to buying a car soon to maximize my time at school.
Fantastic experience: I must give my highest recommendation to Tom at City Driving School for teaching me to drive. As someone in my early 60s, I had never driven before and Tom me feel comfortable, relaxed and was always encouraging while teaching me what was needed to become a safe and responsible driver. I passed the SAAQ exam on my first try! For anyone out there who has never driven and might be a little older than the usual teenage crowd, I encourage you to check out City Driving School. You will not regret it.
Fantastic experience: I took a bit of a long time to finish but Tom and Joe were patient with me and I passed my exam on the first try! I highly recommend
Fantastic experience: My former teacher Tom was great, close to villa maria metro also
Fantastic experience: Educative theory and practical lessons.
Fantastic experience: From the moment I enrolled at City Driving School in Quebec for my driver's license training, I knew I was in excellent hands. The professionalism and dedication shown by my instructors, Tom and Joseph, exceeded all my expectations. As a 40-year-old student surrounded by classmates in their late teens to early twenties, I was concerned about feeling out of place. However, Tom and Joseph created an incredibly welcoming and inclusive atmosphere that made me feel right at home, proving that it's never too late to learn. What truly sets City Driving School apart is the personalized attention and flexibility they offer. Balancing lessons with my responsibilities as a parent to three children was daunting, yet Tom and Joseph went above and beyond to accommodate my hectic schedule, displaying patience and understanding at every turn. Their commitment to finding time slots that worked for me, despite my challenging timetable, was nothing short of amazing. Moreover, the teaching quality at City Driving School is unparalleled. Tom and Joseph possess a rare blend of expertise, patience, and encouragement that significantly enriched my learning experience. They ensured that every lesson was not only educational but also enjoyable, fostering an environment where I, and many others, could thrive without feeling the pressure of age or experience. To Tom, Joseph, thank you for making my journey to obtaining my driver's license such a rewarding experience. Your exceptional teaching and support have not only equipped me with the skills to be a confident driver but have also shown that age is merely a number when it comes to learning new skills. I cannot recommend City Driving School enough to anyone looking to learn to drive in Quebec. Whether you're 18, 40 or 60, this is the place where you'll find understanding, flexibility, and a top-notch education.
Fantastic experience: My experience with City Driving School was awesome. I am not a fast learner, specially in driving, and it was a big challenge for me for a long time to start and get my permit. I hesitated for years and when I started my online zoom lessons, from the first sessions, I noticed that it was very organized, good and informative, and I learned a lot. In addition, group discussions will let students to get familiar with how other new drivers think, which is so informative to improve themselves. During attending the practical in-car lessons, I had a very good experience in practicing driving. My instructor, Thomas SPIEGLER, is a very knowledgeable, patient, and skillful person in his job. I learned a lot from him, and with all his help, I could pass the knowledge-test, and road-test, the first time. I highly recommend this driving school for those who like to get their driving license, successfully and also, learn how to drive, the right way.
Congratulations and thank you for such kind words! Best of journeys to you, on the road, and in life! Bonner route!
Fantastic experience: Passed my road test on the first try! And knowledge test on the first try too!
Fantastic experience: Past on the first try! Great teachers!
Negative experience: No good, u do not get what you pay for
We too are disappointed that your son did not pass after two mere driving lessons, two years apart. It was explained to him, in written detail, what his repeated mistakes are. Regretfully, he did not follow recommendations.
Fantastic experience: Great experience overall. Zoom lessons were easy to follow, with clear and easy instructions to access them. Driving lessons were very helpful, and they provide you with the confidence you need to learn behind the wheel. A lot of good tips were communicated during the driving sessions. Shout out to Jo! Highly recommend enrolling if you are looking for a driving school in the city. If you put in the time, they will help you pass your knowledge and road test.
Thank you for your kind words, Pat! Bonne route.
Fantastic experience: Having been on and off trying to get my licenses I finally decided to get some extra lessons at City Driving school and it did not disappoint. 4 years of driving with my learners permit and after a few lessons from Tom I was able to pass the exam on the first try!!!!! Highly recommend :)
Thank you for your kind words, Allsyon! We're happy to have been your motivator. Congrats and bonne route!
Negative experience: The worst school and i would never recommend. After doing everything on time they give me an incomplete attestation. They charge more than other schools $65/hr for extra hr, while other schools are charging $35/hr. The teacher does not care about student, just care about money. On road, teachers will have very rude behavior and instead of giving you confidence they will completely discourages you. Start driving lesson with 10 min delay and finish ten min before the timing. There is no proper check on road instructors and no feedback system from the student. For each lesson you will have to wait for a month. I never write a bad review for anything but this place, I need to put it on.
We are sorry about your disappointment with your evaluation results. As you are aware, a dozen, or so, practise sessions alone does not typically qualify a future driver to be competent enough to fulfill the SAAQ requirements needed. It's always best to reach out and be proactive if you are having learning issues. Please contact us.
Fantastic experience: Great teachers, very professional. I had severe anxiety about driving and they helped me get over my anxiety. I would recommend to anyone!
Thank you for you kind words! Bonne route!
Fantastic experience: Excellent driving school! I let my license lapse for several years, so needed to start over. Even in these challenging times of COVID, City Driving School went above and beyond, showing patience and understanding to an old guy like me! Kudos to the owner, Tom!
Thank you for your positive review. It's appreciated during these difficult times!
Fantastic experience: Got to hand it for Tom for keeping things running during Covid, depsite all of the challenges. Tom follows through on his promise to gaurantee that his classes teach you the exact values you need to drive safetly and pass your exam, while keeping things light hearted and comical. I gotta say, his "if you need to know one thing" messages stick with me as driver years later. The SAAQ program format has a learning curve. My recommendation is ask questions, be patient, stay organised, and plan ahead. Also, and I can't stress this enough, you MUST practice during the year. That is what will make the difference. The program takes 1 year. Get in a car every week with your accompanying driver and practice everything until you feel good. Everything will come together. Ask for Dennis for your in-car, if you're struggling. Learned more from him in the 2 last lessons than I did in the 10 previous ones. And he is an absolute hoot! Cheers!
Constructive feedback with comments will always be appreciated "Bob".
Negative experience: This driving school is very shady. This guy has been stealing my money, refuses to answer phone calls, does not return e-mails, and is not able to provide the service. I have been waiting over 1 month for a driving appointment and he has made no effort to provide the service that I already paid. Tom is nothing but a thief. He promised 14 hours of driving, my exam is in a couple of months and I only drove twice. I do not recommend anybody to this driving school. As well he threatened to cut me from his prior classes saying that I had not payed which is not true. All he wants is money but unable to provide the service. Technic would have been a better driving school choice then this fraud. If you think I’m lying read the other reviews that people left him. There’s no way this guy should even be in business. I will be contacting the SAAQ as well as an attorney.
Sorry "Luc" I don't know when your learner's permit was issued. During covid, many waited for the last moment to register for practical session, not understanding there is an order to be followed. Many are not following directons by requesting lessons on Citydrivingschool.ca/debutant Being called a thief is libellous. Hiding behind a fictious name is cowardly. For the record, for security reasons we do not have credit card credentials on file. All payments are willingly e-transferred by clients. All my "real" registered clients, who paid attention during Zoom classes know my cell number and are aware that l am reachable by SMS. For real reviews, by real engaging clients, please find us on Facebook.com/CityDrivingSchoolMontreal
Negative experience: L’une des pire expérience de ma vie comme cliente. Je n’ai jamais oublié le service affreux de 2 instructeurs puis le manque de respect du programme de pratique. Je n’avais pas annulé pcq j’avais payé d’avance pour avoir un petit rabais. J’étais plus jeune… et inexpérimentée.
t is disappointing when it can not be determined who you are. I wish I could have helped :(
Fantastic experience: Tom is the best driving teacher! I was terrified of driving, but thanks to Tom I now have the confidence and skills to drive. Would highly recommend this school to everyone.
Positive experience: Was very happy to see a driving school adapt and give courses during COVID-19 period. However impossible to reach by phone been waiting months to get practical classes. Thank you for responding so quickly. I understand covid makes everything challenging but much appreciate the call we had today.
Sorry, I did try to contact your son on 28 August to schedule in-car sessions. I still did not receive a call back from him. I personally left a message in your voicemail to address the issue. As our voicemail is often full, we are still reachable by email and social media. City Driving School thanks you for your cooperation and patience during these difficult times.
Negative experience: Back in the day when I was learning to drive, I dared to tell my instructor that he was stressing me. He got angry and ordered me to head back to the school. I was never refunded the couple of classes I still had with them. Stay away.
Sorry for your stress. If this was "back in the day", it was very long ago. Was it addressed it to the management?
Negative experience: The worst customer service. The owner / instructor seems to be more worried about the money you can pay than in your learning and with haughty behavior. Not recommended at all.
Your driving instructor was also very disappointed, because he still expected to be paid when you did not show up for your Saturday 8:00 a.m appointment. When you presented yourself at 12:00 p.m., four hours late, we still offered you a retake at a reduced rate, which you refused.
Negative experience: Not recommended at all. Very irresponsible people.
We are reaching out to understand your review. We notice that all your reviews are negative ones and you never describe why you are unhappy. We have reviewed your profile believe that you live in Toronto. Perhaps you reviewed us in error. Please tell us about your registration experience and how we are "Very irresponsible people". Please post your issue concerns or call us at 514.738.2211.
Negative experience: Communicating with this driving school has been an absolute nightmare and waste of time. The passive aggressive behaviour of whomever controls their online presence can be seen in the way they respond to their PAYING clients reviews here and do not pay attention to using correct spelling. This business would profit financially a lot more if they actually saw value in their PAYING clients concerns instead of writing extensive replies that reek of arrogance and unprofessionalism. People do not write these kinds of reviews for nothing.
We are always ready to address issues of concern. Other than appearing upset, you do not describe why you wanted to contact us. City Driving School takes pride in the relationships that develop during the long process of a mandatory driver's education course. We don't feel any desperate need to pay for reviews, positive ones or otherwise. We are always reachable. Our telephone number is 514.738.2211
Fantastic experience: I came to City Driving School on the recommendation of a friend, it did not disappoint! I appreciated the flexibility in the schedule for both the courses and the in-car training. I appreciated that I could book sessions online at my convenience. The staff is experienced, they know their stuff and what it takes to become a good driver in Quebec. Tom told me when I needed to work on something and, while it wasn't always easy to hear (learning to drive in your mid-30s has its challenges), he was always right. Now I've had my license for 8 months and I couldn't be prouder. I definitely recommend this school for students of all ages.
Thank you for such a nice review, Valerie! We are proud of you, too. Bonne route!
Fantastic experience: I can only praise this school and the staff. Tom - the owner and main teacher - is an experienced driving teacher that knows his stuff very well. His theoretical classes are very well prepared and it was a pleasure to attend all of them. Not only were they interesting and right to the point but actually life lessons as well. Yes, I know this is not what you are looking for but think of it as an added bonus. The practical courses with Tom and Simon were a real treat. Not only do you learn a lot but these were pleasant moments. I have to give a special mention for the humanity of the staff, all of them. Not only are they very friendly but also they try to accommodate you the best they can. All in all a very pleasant adventure that I only can recommend. And talking about efficiency: I got my permit after the first try. And that's thanks to them. Thank you all at City Driving School!
Thank you for your kind words, Nikolaj! We take pride in the relationships that we create with our students. It is of great satisfaction when we learn that we can make such a difference! Bonne route!
Fantastic experience: The staff is very experienced and incredibly friendly. It's not the cheapest driving school around but they make up for it with awesome teachers and great classes. The main teacher there is actually the owner of the place called Thom. I had all my classes with him so far and he's very understanding, up to date in terms of culture and funny. Each class with his was a treat.
We love what we do! Thanks, Déneb, for sharing that you love what we do, too!
Fantastic experience: French driving teacher is extremely efficient, I passed my driving test on the first try with ease.
Thank you for your approval, Artem! Bonne Route!
Negative experience: Instructor was not helpful and took advantage of his position of power. I wanted to take some classes to adapt driving in the city, since I have a driver license from other country that I can use here. The instructor instead of encouraging me just me feel fearful. I then felt coerced to paying for more classes, which I took and didn't help at all.
Hello Ms. Barbosa da Costa, I am at a loss for words to respond, but I do remember you well. You are here with a student visa, which does not require a Québec licence, or a driving exam, to grant you permission to drive. “Position of power” is an abusive term to use, and I take great offence. I have no “position of power” over you, or anybody. While I am sorry for your disappointment, your description of me is both professionally abusive and personally hurtful. My records show that you signed up for three driving lessons with your valid international driver’s licence for the following dates and times. June 5th 2017 10:30am – 11:30am June 9th 2017 12:30pm-1:30pm June 12th 2017 4:00pm – 5:00pm All lessons catered to your needs based on your ability, your progress and various traffic times to help you improve. I even offered you, at no charge, the opportunity to attend a very helpful theory class to help you understand better visual exploration and tracking problems common to inexperienced / unconfident drivers. I am a second generation driving instructor-monitor and any competent trainer will agree that three driving lessons without further practise leaves little chance for noticeable improvement and confidence building. My question to you is, “What motivates you to wait almost a year to post your feelings?” Had you reached out to contact me while your concerns were fresh, I certainly would have responded to help you. I still am willing... Best wishes for safe driving, Tom Spiegler 514.738.2211
Negative experience: Poor quality of training. Responding to the owner who wanted more details. False information provided when registering for services. Make us pay for book and registering on the course, but when we realise the quaility wasnt what we required and up to standard, they would not issue any refund, not even partial. This detailed review should enough for the school to review its standards and policies which are poor.
We wish we could help. Established business owners appreciate when clients bring concerns to their attention personally, A real review of such a poor rating would serve a real purpose, and elicit a real response. Read real reviews with real clients and real relationships with our business here https://www.facebook.com/CityDrivingSchoolMontreal/
Fantastic experience: Great teacher happy to learn in class lesson, they explain very well, very patient in teaching road test until you got your liscense never give up to teach until you know how road rules done, excellent experience with my pretty instructor so patient and on time always love it thumbs more power .
Thank you for the nice review!
Fantastic experience: Great teacher! really helped me pass my G test, would definitely recommend this school to anyone.
Thank you!
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