Crossroads Barrie Truck and Bus Driver Training Academy

Fantastic experience: The instructors are great and very helpful and willing to put in the time to make aure you understand all the information and instructions. I would highly recommend them

Fantastic experience: I Had the opportunity to be a student at crossroads, and I'm happy I did, the instructor's were more than amazing, professional, friendly and the most helpful, Bea, Fred, Jason! They helped me through every step of the way. I passed my test on the first try because they made sure I was ready since day one, amazing and friendly staff. Worked with my schedule and availability. I enjoyed going to my lessons.

Fantastic experience: Bea, Fred and Jason were fantastic instructors. Through their training I was able to complete my AZ on my first go through. Super happy with the training I received. Kris in the office was also super friendly and helpful in working with me to navigate my busy work schedule when it came to booking my lessons. Overall great experience with the team.

Fantastic experience: Amazing experience and the instructors were fantastic! Passed the AZ road test no problem and very happy with it all!

Fantastic experience: Took the Z endorsement here. Beatrice was fantastic. Thank you so much! Crossroads was the right choice for myself and my Team to receive proper training. Any further training will absolutely be done here and hopefully it will be with Beatrice!

Fantastic experience: 10/10. Amazing training sessions. Very professional!

Fantastic experience: An excellent learning experience. I completed the DZ Fast track course and Crossroads did everything to ensure successful completion of the Air Brakes and D road test. Communication with the office was great, instructors were helpful and knowledgeable and the entire process was smooth. Would recommend to others.

Negative experience: Definitely one of the most frustrating and terrible training experiences I’ve experienced. My air break knowledge in class was helpful and very informative and straight forward but once it’s came to my D class training it took a total nose dive. First off not very organized and or good communication they sent me two attached emails with one being my orientation package outline and my which should have been separated or have “important information below” which made me delay my first in class for another week. Then about 15-20 minutes before they closed for the long weekend they emailed me making sure I look over a book I never received and along with other materials missing for my D lessons, they did not get back to me until my lesson at 3pm the following Tuesday. My D lessons where not informative at all they never showed me how to do pre checks inspections or my in cab check they just expected me to know and just never showed me how to properly do any the inspections properly or show what parts to exactly inspect and located. Kevin was not a very good instructor as i was try to read of my inspection report to him he would be on his phone watching videos with near max volume let alone give zero tips or pointers. I cut my lessons short there emailing them saying how i was completely disappointed with my experience there and would like some form of compensation which completely ignored me and I haven’t heard anything since. Considering I was recommended to this so called “ Institution” and yet left absolutely disgusted and disappointed about how my experience was. Would definitely recommend anyone who reads this look else where.

Fantastic experience: Absolutely amazing in class and in truck lessons, the instructors are amazing couldn't have done it without everyone one of them! Thanks you Crossroads!

Fantastic experience: Jason and Fred were wicked awesome! Very supportive and informative! Jason was present for my D test and was a nice moral boost. Thanks to crossroads I’m a licensed DZ driver. Cheers

Fantastic experience: Awsome experience. Staff and instructors are very good at what they do, thanks guys! Friendly environment a great place to learn. Fred hunny ill miss ya! Lol "20 bucks is 20 bucks"

Positive experience: Thank-you to the gang @ Crossroads for the excellent training, to allow me to obtain my DZ licence. To the in-class training with 'B' for the Z endorsement, to the driver training with Jason & Fred. Your relaxed demeanor and patience made it enjoyable! Thanks again, Gerry Klassen

Fantastic experience: What a great experience! Instructors were supportive and each one brought a wealth of experience and insight to each lesson. I felt very prepared going in for my DZ drive test.

Positive experience: My experience at Crossroads was very mixed. Fred was a great teacher, he explained everything and was very patient and up to date on his knowledge. He gave great pointers when driving on the road which really helped me in successfully completing my D test. Kevin was another instructor I had. His teaching style was a bit different. He made me feel like I knew absolutely nothing by the end of my driving lesson. He does have lots of knowledge and I do think he can become a much better instructor if he works just a bit more with his patience.

Negative experience: Cross Roads Training School fails to meet even the most basic expectations for a training institution, evidenced by my regrettable experience pursuing a BZ license. From inadequate study material to unprofessional staff behavior, every aspect of my time at this school was riddled with disappointment and frustration. First and foremost, the study material provided by Cross Roads Training School was woefully inadequate. Lacking clarity and detail, it left much to be desired in terms of preparing students for the complexities of the BZ license exam. Attempting to navigate through unclear materials only added unnecessary stress to an already challenging learning process. One of the most egregious issues I encountered was the demeanor of my instructor, Beatrice. Far from being supportive or approachable, Beatrice consistently exhibited an unfriendly demeanor, often resorting to raising her voice during lessons. Such behavior not only created an uncomfortable learning environment but also hindered effective communication between instructor and student. Furthermore, the lack of punctuality at Cross Roads Training School was appalling. Not a single lesson started on time, leading to wasted time and frustration. On one occasion, Beatrice disappeared for a staggering 45 minutes during a lesson. Shockingly, it was revealed that the interruption was due to an impromptu staff meeting initiated by THE OWNER, disrupting the learning process entirely. The unprofessionalism exhibited by staff extended beyond mere tardiness. During my air brake endorsement session, the instructor continuously chain-smoked in the cab of the truck, creating a deeply unpleasant and hazardous environment. This behavior is not only unacceptable but also demonstrates a blatant disregard for the well-being of students. Mechanical issues plagued the training bus, causing significant delays in completing my lessons. Breakdowns were frequent, and the promised two-week repair time stretched into an agonizing ten weeks or so due to back-ordered parts. The unreliable nature of the training bus added unnecessary obstacles to an already challenging learning journey, prolonging the process significantly. In conclusion, Cross Roads Training School is wholly unfit for anyone seeking to obtain their BZ license. Unless significant improvements are made, I cannot in good conscience recommend this school to anyone. Potential students would be wise to seek alternative options for their training needs. Any reply to this review from Crossroads which undermines the credibility of my information presented is merely an attempt to protect the company's public image, devoid of substance or integrity. The only appropriate response in this situation is a comprehensive and sincere apology.

Fantastic experience: Awesome course with amazing staff ✊

Fantastic experience: Crossroads is a great driving school. They know they’re stuff and I highly recommend Bea

Fantastic experience: This is the place to obtain your trucking license. All the instructors were very helpful during the process. Bea, Fred, Jason and Danny are great people and are the reason why I now have my DZ license. Chris was great during the administration part of things. She made sure I knew exactly when my test was and what was needed for it. Thank you all for your hard work and dedication. I really do appreciate it!

Positive experience: Good

Fantastic experience: Great instructors! Very helpful and knowledgeable and really get you ready for trucking! Couldn't be happier with my experience there and would like to thank all of them for making passing the MTO road test a heck of lot easier! Great school and would recommend it to anyone seeking a career in this!

Fantastic experience: This is the best place to be educated for the road Will be back for more upgrades

Fantastic experience: Great food n great people, friendly service. Excellent burger n steak sandwich.

Fantastic experience: Got my DZ through crossroads and I have to say from the start to finish, it was an absolutely pleasant experience. All the instructors are very knowledgeable and wonderful to work with. Recommend anyone looking to get a commercial driving license to come here.

Fantastic experience: The staff are incredibly friendly, and the training is incredibly thorough. Can't say enough good things about this place, go here if you want the best training available!

Fantastic experience: Instructors and Staff were knowledgeable, extremely helpful, and very nice to deal with They give you all the resources to be successful. Would recommend for any commercial driver training!!

Fantastic experience: Good atmosphere.

Fantastic experience: These guys, and one girl( sorry B) ard top notch! I learned a lot and they teach it well. Jon was absolutely fantastic. They all want you to succeed.

Positive experience: I wish I could rate the instructors and the office staff separately but unfortunately doesn’t work that way. I took the DZ fast track course and the instructors were without a doubt 5 ⭐️! John and Clay are incredibly knowledgeable and helpful. The problem I had was communication with the office staff. After 5 months of waiting to hear from them with a test date I reached out asking if I was getting close to my turn. They said yes any time now. A week or two later I emailed them again asking for an update and they said yes anytime now. Now 6 months of waiting I call them ready to ask for a refund but they had a test date for me and stated they could not reach me. I had no missed calls, no voice messages, nothing. As mentioned before I had been emailing them every couple weeks for updates so the fact they said they couldn’t reach me was not true. Overall still worth the wait as I passed my test the first try thanks to all the amazing instructors. But stay on top of the office people for your test date.

Fantastic experience: Instructors are amazing and friendly, as well as the office staff

Fantastic experience: I just completed the full DZ course at crossroads, the whole experience from everyone there was great. They are all very professional and know what they are talking about. Thank you to everyone at crossroads.

Fantastic experience: Great school with great instructors I went into the program thinking I knew alot about trucks and driving turns out I was wrong and thanks to the help of all instructors Bea, Garnet, Clay, John and Jason I was successful in getting my A liencse. Not only did the make the course fun they are very understand that not everyone learns the same and go above and be beyond to help everyone become successful. Thanks to their training i am fully confident and understand all rules of the an requirements on the road as an A class licence holder Will recommend to anyone looking to upgrade their liencse. THANKS GUYS!

Fantastic experience: After working with and sucessfully reciving my AZ licence, I am pleased to give this place 5 Stars. I want to say Thank you specifically to Garnet, and to John. Both of you helped me so much and really helped me understand and learn how to get this carrer started for me. However, there is one thing I would change. After completing my In-class portion, I expected to be pretty quickly into the truck to get driving. It took 3 MONTHS, for me to get any in truck experience. And ill be honest its a little embarassing when the yard crew asks questions about your air system, and you just cant recite it because it was 3 months ago. Aside from that, everybody was awesome. Hoping to get my mom to get her upgrade too! (Edit, I am currently in Washington, everything is going very well here!)

Fantastic experience: Good instructors

Fantastic experience: Just passed me Dz tests did training though crossroads and had an AMZING experience! Clay, John and Barnett did a great job with training. John and Barnett went the extra mile and filmed videos which helped tremendously with my schedule 1! Overall great experience and would recommend it to anyone looking to get they’re AZ or DZ license Crossroads is the place to do it! - sincerely , Sebastian Link

Fantastic experience: I took the DZ Fast Track program through Crossroads and it was great! They totally prepared me for my tests.. and I passed first time! Thank you Crossroads! It was worth it

Fantastic experience: My experience with crossroads has been nothing but phenomenal, except the wait I had to wait but it all paid off in the long run! I'm very thankful to Beatrice for my z endorsement and ecstatic on the way John taught and trained me, very well done guys and I have recommended crossroads to many people

Fantastic experience: Absolutely amazing school, I came in with little to no knowledge of trucking and left with everything I need to know and more, most importantly my AZ license. Super helpful knowledgeable instructors.

Fantastic experience: Instructors were all friendly, extremely knowledgeable and supportive Staff are all great Thanks Guys and Girls Crystal P

Fantastic experience: Great experience training for my DZ. I took the Z course with the test and the D prep course with the test as well. They were both taught very well and very clearly. If I had any questions, the instructor would make sure I was 100% before the end of the day. Also, the practical classes prepared me incredibly well for the Z test and D drive test.

Fantastic experience: All I have to say in my line of work we get alot of trainers coming in... Chris who was my trainer at cross roads was the best I ever had. He keep the course interesting and you stay engaged. Chris know the trucking industry and will train you very well. Chris is calm and collected and does his best to make sure you understand what's being taught if you don't get something. He will take the time to show you and make sure you do it right. Chris is an asset to crossroads trucking school and you will come out of ur education knowing what you need to know to be a safe professional driver. The school has good equipment and you will come out feeling confident that you know what ur doing to handle any load. Kudos to Chris... thanks for everything.

Fantastic experience: Found the instructors super helpful. The office staff always got back to me promptly.

Fantastic experience: “Life changing” The 2 words to describe the time I had at Crossroads truck/bus driving school and the people I have met. When I first started the CZ portion of the course, I had no experience driving a heavy manual transmission, the use of air brakes or the proper inspections/regulations/ responsibilities that come along holding a CZ license. During the classroom portion. I felt comfortable with the process and theory as they were clearly explained, demonstrated and they tested my knowledge. Next was the driving portion. The instructors were very responsive to my questions, teaching proper technique that was helpful to remember, and each instructor had over decades worth of experience in the commercial industry. By the time I took the test I was ready. In the beginning when they say “you will be confident by the end of this course for your MTO exam” you will be.

Fantastic experience: Very good, thorough training before drive test.

Fantastic experience: Crossroads was excellent, knowledgeable professional staff, great learning environment, awesome instructors. Easy well organized instruction designed to help you pass the first time. Good Job

Positive experience: Great place family atmosphere I ended up being successful in getting my license because of crossroads very thankful

Fantastic experience: Great instructors that made things easy to understand. I had no experience before taking the AZ course. Very happy I choose crossroads.

Fantastic experience: Absolutely amazing experience. I will miss going to class. The instructors are well versed in all areas of commercial vehicle operation, there isn’t a question they can’t answer about the industry. From your first lesson to your final exam the staff is nothing but supportive and there to help you succeed. I wouldn’t recommend even looking anywhere other than crossroads for your CDL training needs. I would like to send out a special thanks to John and Garnet you guys went above and beyond helping me achieve my AZ. Thanks again!

Fantastic experience: I can not recommend this school enough! Crossroads in Barrie has an amazing team of instructors that take pride in the training of their students. From a great learning atmosphere of the class rooms to the great one-on-one driver training from the team, this is the school to go to for earning your commercial drivers license.

Fantastic experience: Overall experience was great, good people, good teachers wouldn’t change much other than being a little harder on the students near lesson-12 other than that it was great nothin bad to say at all.

Fantastic experience: I decided to go with Crossroads to upgrade my license to a D with a Z endorsement after recommendations from co-workers, and let me tell you I am glad I did. From the very beginning I was met with nothing but professionalism, kindness, and flexibility, especially with my tight schedule. Clays’ intimate knowledge with the industry translated into a relaxed, in-depth, and easily memorable in-class instruction, setting you up for success on the practical side of driving, and preparation for your road test. I also had the great pleasure of having John as my driving instructor for both Heavy Transmission, Straight Truck, and Schedule 21 inspections. John has the natural ability to teach, and his calm and confident approach was a perfect match for my personality. I have to give him a personal thank you for the confidence he gave me for my road test. He went above and beyond on all fronts and set me up for success. From start to finish Crossroads is an institution you can the have confidence to pursue your professional driving career with. Thank you John, Clay, Bee, Kris and everyone at Crossroads. You made all the difference.

Fantastic experience: Couldn’t have passed my D Licence without the training I received here. Big shout out to John! Thanks again for everything

Fantastic experience: Helped my get my D-Z license. Instructor john is very knowledgeable

Fantastic experience: Had a great experience with Crossroads truck driving school! John and Garnet were both great instructors, taught things how they were and truly want to see you succeed in the courses they offer! Would 100% recommend this school to anyone!

Fantastic experience: Great instructors. They do everything they can to make sure ya pass.

Fantastic experience: I recently got my Z endorsment through crossroads, did the weekend course, Barry was our instructor I enjoyed the course and learned from it, Barry was patient and very knowledgeable, thanks Barry & Crossroads

Fantastic experience: Just completed my two day airbrakes course. I admit I was nervous and stressed when I arrived for day one. Wasn't sure what to expect. Barry our instructor was fantastic and amazing. Barry made it very relaxing and fun it was a nice size class and everyone worked as a team to ensure everyone was successful. Thank you Barry for all your patience and knowledge. Will never forget you. I'm sure I will hear your voice in my head reminding me to drain my supply tank every day Would highly recommend Crossroads to anyone wanting to upgrade their license. THANK YOU. You guys Rock especially Barry.

Fantastic experience: Crossroads is an excellent location to learn and train. I took their program to receive my DZ rating so that I could pursue my career in firefighting. This was an excellent choice for this. From their in class, reception desk to the hands on instructors it was a great experience. They work with your strengths and improve on areas that require attention. They answer questions with enthusiasm and give real world examples as to why it's important to learn the topics. Thank you to everyone at Crossroads for helping me receive my DZ license. R.Potvin

Fantastic experience: Excellent coarse and teachers. Big thank you to all staff especially Garnet and Clay. I'm a proud owner of a new DZ lincense.

Fantastic experience: I highly recommend Crossroads. All staff are simply amazing, courteous, patient and understanding. The Instructors purposely go out of their way to make it an easy learning process for all and they personally want you to succeed and achieve your goals. They are very laid back and easy to talk to which makes for a very pleasant and stress-free environment. My overall experience is one that I will never ever forget! Thank you so much for all that you do, your encouragement for success is greatly appreciated!

Fantastic experience: Everyone at crossroads was great ! All the instructors were very knowledgeable and were patient enough to make sure you understand the Material ! Thanks again crossroads would 10/10 suggest for anyone !

Fantastic experience: Very happy with my experience with crossroads training! Very professional and very experienced staff! With the help from all the incredible instructors I was able to pass first try! Thanks again crossroads team! Will always recommend you guys! Brawley B

Fantastic experience: You guys are great, helped me pass all DZ tests on the first attempts. Experienced teachers prepared me for all situations during my road test and it paid off. Thanks Crossroads!

Positive experience: I took the Z Endorsement and fast track D License courses at Crossroads, and it was a great experience. Everything went smoothly, and I passed all my tests. There were no issues with Communication as some older reviews have mentioned. Kris in the office was friendly, helpful, and communicated everything to me well. I had a couple instructors, both very knowledgeable, but a good teacher makes all the difference - Clay was just that for me. His patience for his students is what stood out. He took the time to answer all my questions and make sure i understood everything I needed to, and I never felt rushed. He made the in class portions as fun as possible as well. Great value for the money in my opinion. I wouldn't have my new D license without them, so thank you to everyone at Crossroads! Cheers!

Fantastic experience: Great staff! Kris (front desk) was spot on with keeping me indormed, Instructors Chris and Clay are knowledgeable and super helpful. You are definitely set up for success with this crew! Ana

Fantastic experience: Excellent experience. The instructors were very knowledgable, and very helpful when you have questions! I will be recommending this training academy

Fantastic experience: Great first day, looking forward to the rest of the course

Fantastic experience: Was a great experience working with crossroads. Instructors knew their material, communicated it well and prepared me to pass my tests first try. Thank you!

Fantastic experience: I would like to thank Kris in the office for be so accommodating. And I would especially like to thank the Crossroads instructors Garnit, Chris, Bea and Clay they told me what needed to hear and never quit trying to help right to the end of 17 lessons. I’d recommend Crossroads to anyone! Thanks everyone for giving me the foundation to build from. Bob V.

Fantastic experience: Excellent school! They take the time to make sure you fully understand what it takes to pass your tests. Clay, Chris and Garnet are excellent teachers I highly recommend crossroads. Thanks aging! Danny Ciampa

Fantastic experience: Had a great time all the instructors know what they are doing and how to teach. Would recommend

Fantastic experience: Great instructors, you will be very well prepared for your MOT road test. Amazing administrative staff, always there to help. Thanks guys !

Fantastic experience: Excellent instructions and they do everything they can to work around your schedule, I would definitely recommend

Fantastic experience: Meant to post this a while back but I've been busy out on the road since passing my test. Highly recommend Crossroads as they will prepare you to pass a very difficult test at the MTO. The service was excellent all around! Kris in the Admin Dept. was extremely helpful with my crazy schedule (especially during the difficult lockdowns last summer), the in-class training with Clay and Chris covered the academics and most importantly the in-cab trainers were patient and experienced. Keep up the great work! After graduation I was able to secure employment with Kelsey Trail Trucking as a regional driver, learned a ton with them. I have now moved on to a job that I am able to be home every night with Warren Gibson Transport. I'm continuing to learn new things everyday and build up my experience. Couldn't have done it without CROSSROADS!!!!

Fantastic experience: Passed my Az on my first try! Couldn't be happier with working with the men and women at crossroads they are the best!

Fantastic experience: All the staff are very professional, they all want you to succeed and be safe. My sister and I were very impressed with how friendly everyone was including Instructors, Administration staff and fellow students. The instructors took the time to make sure everyone understood classroom materials as well as hands on knowledge. In the end it felt like one big family and infact I am kinda sad my time with Crossroads has come to an end. I highly recommend Crossroads Truck Training Academy to anyone!

Fantastic experience: If you need a license go to this place. The staff are great. Good communication , helps in every situation. Professional, Friendly service and will help with job placement opportunities. Kris O was great at helping secure practice and road test. The instructors are very knowledgeable, helpful and professional and on the ball to make sure you pass. Thanks everyone for a great experience.

Fantastic experience: Cross truck driving facility is a great training campus campus they are friendly knowledgable And have a great program to help you through quickly would recommend to anybody

Fantastic experience: Although it took some time for me to get the test with all that Covid through at us. But they always kept me informed and were very helpful whenever I called.

Fantastic experience: I took the fast track DZ course to upgrade my license to gain access to more work within the company I already drive for. Friendly and knowledgeable staff made this a great learning experience. Direction from instructors and study materials were also very helpful for preparing the tests (written and road). I would recommend this institution for driver training for new drivers or even if you already have experience. Thank you, Tyler V

Fantastic experience: I recently completed my AZ training with Crossroads and am now working OTR team driving with a great company. All of the instructors and office staff were great to work with. I highly recommend them if your looking to become an AZ driver. Thank you Crossroads!!!!!!

Fantastic experience: Great academy to train with. Well worth the money and if you pay attention and follow the instructors instructions to the letter I guarantee you will come out of this Academy with your licence! Good luck!

Fantastic experience: Great course for the money and very thorough! Learned alot in the 2 days. Instructor was great to work with and made it easier to sit in a classroom! Would highly recommend!

Negative experience: Do yourself a favor and go to another truck driving and training school. After my recent experience with crossroads I would not recommend this school/academy to anyone. They do not teach you here but provide you with a script to follow which does not meet the MTO standards for anyone looking to get their DZ license. If you are coming to this school with no experience with trucks of this nature with expectations of them showing you what you need to know, DO NOT COME HERE. I gave this “school” $1600 for a DZ training course 1 year ago. I was told by Chris(receptionist) TODAY in the office “many others” from my class in November of 2019 are still waiting to get our road test completed and booked over 1 year later... I recently failed my road test and the school said it was solely my fault instead of taking my constructed criticism and any responsibility in the way that I specifically received training. My instructor Chris failed to train me correctly on a proper schedule 1 inspection. I know this because the examiner Judy in Barrie told me exactly why I failed my inspection and it contradicted what I was told by my instructor Chris. I failed my inspection following exactly what he told me to do. My first in vehicle 3h lesson was cut a half hour short for no known reason. My second lesson was followed by rural drives to his favorite gas station to get him coffee and lotto tickets. Your test will be performed in Barrie around Mapleview drive yet you will be driving the rural roads to Orillia for no reason. During my shorter than I paid for road lessons no COVID-19 standards were followed. My instructor chose not to wear a mask in the truck during our time together- yet put it on to get a coffee at Tim Hortons? None of the trucks were sanitized or cleaned between lessons nor were the trucks clean at all, instead garbage all over the floor and old coffee cups in the holders. Very unprofessional and low standards coming from a “academy”. When I came into the office today to address my concerns I was soon confronted by my instructor Chris who quickly became angry that I was unhappy with the inadequate schedule 1 inspection training he provided. After some short words and some raising of the voices he asked me to step outside for a moment - I regretfully followed him outside. He told me 3/5 students passed their test "today" After i told him his 50-60% student success rate was considerably low he then became belligerent - red to the face walked up to me chest to chest and started screaming in my face- still no mask on. Completely disregarding any COVID-19 standards and any professionalism. I asked him to step back polity and felt this could have easily escalated physical. Thankfully I am level headed and can control myself. Extremely unprofessional standards, I question how Chris is still training students with such a short temper and not following COVID-19 standards while inside with the social distancing measure put into place by the ministry of health and safety. I have also reported this to the ministry as this school did not want to hear my concerns and issues with my training i received wanted no word of it. The current rise in COVID19 cases are a result of negligence caused by people such as my instructor Chris and his disregard for face coverings in enclosed environments and lack sanitizing of trucks between different sets student and instructors. The whole time I was in the office they treated my concerns as a joke. I am not surprised based on how they are running this “academy”. I would really like to know who regulates and controls the curriculum, teaching standards and employs hot head instructors to teach inadequate truck inspections. This person would be the one who is ultimately failing the students allowing these types of standards and practices to continue. Maxed out characters/end review. TLDR; This "academy" is a scam, save your money go somewhere else. More reviews have very similar experiences to me. If I have convinced 1 person reading this to avoid this academy this post was worth my time

Negative experience: I was honest and told Crossroads that i would be posting a negative review, as my experience with Crossroads was very frustrating I paid for my 'fasttrack' DZ course IN FULL back in early October of 2019 (4 months ago). Four months later I'm Still Waiting for my road test. Terrible communication from this driving school, The only communication i received was when i initiated a phone call. Finally gave up and asked for a refund, and was told that i would only receive a refund onto my credit card, even though i paid debit. The inflated prices that this school charges is not worth it, do yourself a favor and go somewhere else. Their promises are hollow, their performance is dismal, and their dependability is worse than bad. They could have done so much more to amend a terrible experience.

Positive experience: I've waited a full year to review the program. Like everything in life, there were a few bumps in the road. Communication (on both sides) could have been better. Overall the training was good. I passed the on road test in my first attempt. Prior to starting the program, the debate was DZ versus AZ. I went with the AZ. It was a longer program, and more expensive. But I'm convinced I became a better driver because of it. I'm currently driving a plow truck under contract for a municipality north of the GTA. The AZ license got me the job even though a DZ was all that was required. I've been offered work in the Spring driving for the same company - either float or tandem dump truck - my choice. Originally I considered long haul, but with standby pay, I'm averaging $40 per hour on the plow truck. So if you are considering a truck training program, consider which license is best for you long term, and check around for a good reliable work.

Fantastic experience: 19 - 20 Oct did the air brakes (Z) course there and the staff was great! Very helpful and easy to learn from! job well done , thank you

Negative experience: Was unable to make it into my course so I called and rescheduled now being told that's considered a no show. Also had information given out WITHOUT my consent violating the companies privacy policy. Do not trust this company. Over priced, lies, and a joke of a privacy policy.

Fantastic experience: Great school, Great staff, be a professional driver from this school change your right courier with them, ;)

Negative experience: Worst experience ever. My husband who after 18 years in the construction trade decided to make a career change. Went to crossroads thinking "big name" would offer a quality experience, quality education and good assistance with making this switch. Paid the money. Did the course. Which went fine. Only for everything to go down hill once booking the actual drive test. The first time he went in and failed by a couple points on the written part (driving was perfect). So he had to book a re test for a couple months later (no big deal as that is on us). They couldn't get him in for a long time though which hurts as he had already signed on with a company with intentions to be able to drive. After them saying they would find a date and basically not calling back for weeks. My husband started to call them, pushing for them to book him in. They informed him he had already missed multiple dates he could of been booked for (because they failed to call him and book him in) and that the only time available would of been months down the road. The issue with this is that he didnt get a phone call. Didnt get a date. So much time went on and they didnt even consider him for any of these dates like they had promised and failed to inform him of any dates coming up. My guess is they got their money they no longer are making him a priority and basically are writing him off or are trying to loose the connection. If it wasnt for us having to reach out every day for 2 weeks I dont think he would of ever got a date or even a call back from them. Finally we get a date and a time. Being this Monday at 11 am. In ORILLIA which is a 45 min drive from us. We studied all weekend and he took the day off work to make this drive. Sitting in the parking lot since 9 am ready and willing to just get this done with. He walks in, registers everything else. 11am rolls around when he is suppose to test he walks up to the desk and they inform him that crossroads actually did not book him in for this date or time and he cant test today. !!!!! We have been waiting months for this day. And they messed it up again. Apparently there were 2 schedules. One where he was booked and one where he wasnt. Doesnt make sense as on the new one he had been replaced by someone else who ended up going ahead with their test. The only option the test center could offer is waiting around til 1 to see if that guy shows up. So now he is sitting and waiting in hopes they dont. After calling crossroads, talking to multiple people and trying to figure out what went wrong here. They had no information to give him and basically said next time to book would be another month down the road..... that's all they would do. No apology. No remorse. Like I said. It feels as if they have already ended the education relationship before my husband has even completed his goal, which I think is extremely unprofessional coming from a place that over charges thousands of dollars for the education to get your test. Other issue is we have to book through them. They have the truck. They have the instructor. Only way around it is dropping hundreds of other dollars renting a different truck and going outside of the school booking periods. Us as a young family with 2 babies under 3 and me not working, do not believe this is something we should have to do or should be required to do since we already paid for the use of crossroads to take the test. And all the fees associated with taking the re test. Now we are here on the day we were hoping this would all be over and we are no better off. Another day of lost wages. Another day of driving 45 mins one way to find out there is nothing they can do. And another month of waiting for hopefully an actual date and time to re test. To boot he still doesnt have his license which his new job is still waiting on, possibly putting his new career we have worked so hard to get into on the line. Which is scary for us with relying on that income. We got no support from crossoads. They still haven't even given us a date and instead a promise to call back (again) with our date.

Negative experience: Vary unhappy with the way they coordinate the drive test waited over 2 months for my road test go in on the day I was give June 17th at 11 am . Get to the test center and I'm not booked in but crossroads gave me the day and time to be here . Took the day off work drove over a hour to the test center. Called crossroads and they will not help me all they will do is book another day . I will never send anyone to this school for anything. No help and vary rude on the phone's. The owner Mike preston will not return emails or even try to help . NOT A GOOD DRIVING SCHOOL AT ALL

Fantastic experience: Today I passed my Z endorsement course with the help of Chris Madison and Clay. To say the very least I was nervous and all over the place as I’m not the greatest in class learner however after hours in class and on the road with the best instructors around.. I passed with flying colours. Thanks a lot for all the help Chris! Your awesome.

Fantastic experience: I did my DZ through them. They made the in-class stuff really easy to learn and the practical was well done. Took a 6 hour in-truck today and the instructor was very good at preping me for the test. Thanks very much.

Fantastic experience: Great school with friendly staff. Dwayne and the other instructors are fantastic.

Positive experience: Great experience. The instructors know the industry very well and present the material in a manner that connects to the less experienced student. Special thanks to Dwayne B. for his support throughout my AZ learning experience. The reason I did not score the school 5 stars is that there were some instances of misscomunication that could have been avoided but were not .

Fantastic experience: Knowledgeable instructors, they each have there own perspective. Versatile for your learning experience. I enjoyed my time learning with these guys. The Az melt program gave me what i needed to start my carreer on the road. Thanks guys.

Fantastic experience: The staff at Crossroads Are very helpful and knowledgable. I had to take my dz drivers test and my instructor Dwayne Brandon made sure that I knew every inch of the truck. I couldn't believe how quick I learned every inch after only a couple hours. His teaching method was incredible and I would highly recommend everyone to request him. I passed my test with flying colours.

Negative experience: Dez,Christine, Frank ect.. The instructors know there stuff. The only thing that made it worth it. I learned from the best.. For the money you would think they would help you find a job. Took my money, I passed my DRIVING test and never herd from them until one month later. I found my own job thanks... Like others say." Way over priced for what they do in there office." I guess i payed for the experienced Instructors. By the way. Dez was especially dedicated to the DRIVING profession. Ask for him.. He'll be straight with you.....

Fantastic experience: Pay for the best, you get the best. To my mind, Crossroads is the best. 40 years driving with G then I got my DZ through Crossroads. First DZ job was at Miller for 1 month, now at Progressive Waste. Course pays for itself in a month and a half. I love my job, best investment I ever made for myself.

Negative experience: The school is over priced. 3 g for your dz when u can go to another school for half that price

Fantastic experience: Teacher, Dez, amazing! Knows his stuff & reinforced knowledge I needed to get my Z through his real life experiences. Class was a comfortable size and everyone really pitched in to help each other out. An enjoyable, all around positive experience. Thanks Dez for sharing your experiences with us. Thanks also to my amazing classmates for showing such a strong, caring , support for each other.